Ambulance Care Attendant

Ambulance Response Services Ltd; Bedford; On-site; GBP 22,000 - 31,000; Full time

Job summary

A family-run ambulance provider is seeking an Ambulance Care Attendant in Bedford. You will provide non-emergency patient transport, ensuring comfort and dignity throughout journeys. Responsibilities include assisting patients from home or care settings, maintaining high standards of professionalism, and completing documentation. No prior experience required, as full training is provided. The role offers stable shifts, competitive pay, and the chance to make a genuine difference in patients' lives.

Benefits

Stable shift work

Professional development opportunities

Supportive team environment

Qualifications

• Full UK driving license for at least 3 years.
• Ability to lift and assist patients.
• Willingness to undergo an Enhanced DBS check.

Responsibilities

• Assist patients during transport to ensure comfort and safety.
• Transfer patients between locations safely and respectfully.
• Maintain vehicle cleanliness following infection control procedures.

Skills

Compassionate care

Good communication skills

Flexibility

Job description

Ambulance Response Services is a family-run ambulance provider based in Bedford, delivering non-emergency patient transport and other essential healthcare services across the region. We are looking for compassionate, reliable individuals to join our team as Ambulance Care Attendants.

This role is ideal for someone who wants to work directly with patients and make a genuine difference every day. As an Ambulance Care Attendant, you will support patients who may be elderly, unwell, or vulnerable, ensuring they are transported safely and treated with dignity, respect, and reassurance throughout their journey.

You will work as part of a professional crew, assisting patients from their homes, care settings, or hospitals, and supporting them during travel to appointments or on discharge. The role is hands-on, people-focused, and can be physically demanding, but it is also highly rewarding.

No previous healthcare experience is required as full training is provided. What matters most is a caring attitude, good communication skills, and a commitment to patient-centred care. In return, we offer stable shift work, development opportunities, and the chance to be part of a supportive team that takes pride in delivering safe, respectful, and high-quality care to every patient, every time.

Main duties of the job

As an Ambulance Care Attendant, you will support patients during non-emergency journeys, ensuring they feel safe, comfortable, and respected at all times. You will assist patients from their home or care setting, support them during travel, and hand them over appropriately at hospitals or other healthcare facilities.

The role involves working as part of a crew, communicating effectively with patients, families, and colleagues, and responding calmly to a range of patient needs. You will be responsible for maintaining high standards of professionalism, patient dignity, and safety throughout each journey.

You will also contribute to keeping vehicles and equipment ready for use, follow infection control procedures, and complete required documentation accurately. The role requires flexibility, good time management, and the ability to adapt to changing situations during a shift.

This is a hands-on, patient-facing role that suits someone who is caring, reliable, and comfortable working in a healthcare environment where no two days are the same.

About us

Ambulance Response Services is a family-run ambulance provider based in Bedford, delivering non-emergency patient transport and other healthcare services across the region. We work closely with NHS partners and local healthcare providers to ensure patients receive safe, respectful, and reliable care.

Our organisation is built around a strong team ethos and a shared commitment to putting patients first. Staff are supported to work professionally, treat patients with dignity, and look out for one another on shift. We value reliability, compassion, and clear communication, and we take pride in maintaining high standards across all areas of our service.

We offer a supportive working environment where staff are provided with full training, clear procedures, and access to ongoing development. While the role can be demanding at times, it is also rewarding, and many of our team members value the sense of purpose that comes from helping patients every day.

At Ambulance Response Services, we aim to create a respectful, inclusive workplace where staff feel supported, listened to, and able to deliver the best possible care to the patients we serve.

Job responsibilities

Job Title: Ambulance Care AttendantCompany: Ambulance Response ServicesLocation: BedfordJob Type: Full-Time

About UsAmbulance Response Services is a family-run ambulance provider based in Bedford. We deliver a range of essential services including patient transport, event medical cover, and first aid training. At the heart of everything we do is a simple ethos:

Treat all patients as you would wish your own family to be treated.

We are looking for compassionate and reliable individuals to join our team and help us deliver safe, respectful, and patient-focused care.

Role OverviewAs an Ambulance Care Attendant, you'll work as part of a team providing non-emergency patient care and transport. You'll assist patients with transport to and from appointments, ensuring they are treated with respect and dignity throughout their journey. This may involve picking up patients from their home for hospital appointments or ensuring they return home safely after a hospital stay.

You'll play a key role in making each patient feel cared for and respected during their journey.

Key Responsibilities

• Collect patients from home and assist them as needed
• Drive patients to and from hospital appointments or other medical facilities
• Transfer patients between hospitals or care centers
• Assist patients up and down stairs using appropriate equipmentCarry out daily checks on the ambulance to ensure it is fully stocked and operational
• Complete necessary paperwork or use a PDA for digital documentation
• Maintain cleanliness of the vehicle in line with infection control procedures
• Administer first aid or support as needed during journeys
• Deliver compassionate, patient-centered care with dignity and respect

Requirements

• Full UK driving license held for at least 3 years, with no more than 6 penalty points
• Physically capable of lifting and assisting patients (training and equipment provided)
• Willingness to undergo an Enhanced DBS check
• Flexibility to work a variety of shifts, including early mornings, late evenings, nights, weekends, and bank holidaysStrong communication skills

Training and Qualifications

• Full training provided no previous medical experience required
• Manual handling and first aid training provided
• Opportunities for professional development and further training
• Be part of a team that makes a real difference in people's lives
• Access to NHS and other health service benefits schemes (where applicable)
• Opportunities for professional development and further training
• Starting pay: £12.24 per hour, with annual earnings between £22,913 and £30,551 based on weekly hours36/48 hours per weekShift flexibility with paid breaks

How to ApplyIf you're interested in joining our team, we'd love to hear from you. Please send your CV to:[e-mail]

Person Specification

Criteria

• Full UK Driving License
• Aged 21 or over (insurance requirement)
• Willingness to undergo an Enhanced DBS check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.