Ambulance Care Assistant role/ Support worker/ Driver

Westron Care Ambulance; Walsall; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dedicated healthcare transport service in Walsall is seeking Ambulance Care Assistants to provide outstanding patient care during transport. Candidates should have experience in healthcare or patient transport, a clean driving license, and excellent communication skills. The role includes transporting patients, maintaining equipment, and ensuring safety in patient handovers. Join us to make a difference while enjoying flexible shifts and benefits including training and a pension scheme.

Benefits

Uniform provided

Access to Employee Assistance Program

Enrolment in Company Pension scheme

Free ongoing annual CPD training

Qualifications

• Minimum of 2 years experience in healthcare or patient transport.
• Clean driving license for over 3 years with no more than 3 endorsement points.
• Willingness to work weekends as required.
• High level of physical fitness is essential.

Responsibilities

• Transport patients to and from healthcare facilities.
• Ensure safe handover of patients to clinical settings.
• Maintain ambulance equipment and supplies.

Skills

Interpersonal skills

Manual handling

English proficiency

Driving skills

Education

First Aid at Work certificate or equivalent

Job description

Ambulance Care Assistant role / Support worker, Driver

Job Advert: Non-Emergency Patient Transport (NEPT) Staff

Employer: Westron Care Ambulance

Location: The Enterprise Hub, 34 Green Lane, Walsall, WS2 8JH (base)

Position: Ambulance Care Assistant (Non-Emergency Patient Transport Staff)

Employment Type: Full-Time/Part-Time/Shift Work

Salary: Above minimum wage (£14 p/h)

Are you passionate about providing exceptional care to patients in a transport setting? Do you have a background in healthcare or patient transport? Westron Care Ltd is looking for dedicated individuals to join our team as Ambulance Care Assistants/Drivers.

Role Overview

The role of the Ambulance Care Assistant/Driver involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role that requires a professional and caring attitude, as well as teamwork.

Key Responsibilities

• Transport patients to and from hospitals, clinics, and other healthcare facilities, ensuring they are safe and well cared for.
• Work as a single or double crew, responsible for either driving the ambulance or supporting the traveling patient.
• Utilize carry chairs, stair climbers, wheelchairs, stretchers, and scoops as needed.
• Ensure patients have a safe, smooth journey, complying with all relevant traffic legislation and driving with consideration for other road users.
• Maintain the ambulance equipment and supplies, ensuring they are clean and in good working condition.
• Treat all patients with dignity and respect in communications and actions, particularly considering cultural differences and disabilities, in line with company policy.
• Ensure the safe handover of patients to/from clinical settings, ensuring clear and concise communication with relevant personnel.
• Accurately complete all appropriate documentation in accordance with company policies and submit within required timeframes.
• Record all journey information, including any deterioration in the patient's health, accidents, incidents, or any other required documentation.
• Maintain flexibility in attitude to meet the constantly changing nature of care and service delivery.
• Undertake required learning and ensure that this is put into practice; maintain personal CPD via our online training portal every 12 months.

Essential Requirements

• Minimum of 2 years experience in a similar role within healthcare or patient transport.
• Clean driving license for over 3 years with no more than 3 endorsement points.
• Valid First Aid at Work certificate as a minimum, or FREC 3 Qualification or Ambulance Care Assistant Certificate (in date).
• Clean Enhanced DBS on the update service, or willing to undertake one.Minimum of 25 years old for insurance purposes.
• Excellent interpersonal skills with the ability to communicate effectively at all levels.
• A flexible, approachable, calm, enthusiastic, honest, and integrity-driven attitude.
• Good level of English (spoken and written).
• High level of physical fitness is essential, as the role includes manual handling and patient support.
• Willingness to work weekends as required.

Benefits

• Minimum Regular 4-hour shifts with varying start times.
• Uniform provided.
• Access to our world-class Employee Assistance Program (EAP).
• Enrolment in our Company Pension scheme.
• Free ongoing annual CPD training.
• Opportunities to work overtime on both PTS and patient repatriation.
• On-site parking.

How to Apply

If you meet the above requirements and are eager to contribute to a dedicated team providing excellent patient care, please submit your CV and a cover letter to:

Email: [e-mail]

Phone: [phone]

Join us in making a difference in the lives of our patients!