Ambulance Care Assistant (Relief) - Dunstable | East of England Ambulance Service Trust

East of England Ambulance Service NHS Trust; Dunstable; On-site; GBP 10,000 - 40,000; Full time

Job summary

A regional healthcare provider in Dunstable seeks enthusiastic Ambulance Care Assistants responsible for transporting non-urgent patients. Ideal candidates will have customer care experience and a full UK driving license. The role offers training and promotes flexible working arrangements. Applications close on December 1, 2025.

Benefits

3-week paid training

Mileage for training courses

Qualifications

• Experience of caring for people with a positive attitude towards patient care.
• Ability to work independently or as part of a team.
• Commitment to undertake a 3-week training course to become a First Person on Scene.

Responsibilities

• Transport non-urgent patients to health/social care premises.
• Ensure patient safety and comfort during transport.
• Work in a team or alone across various vehicle types.

Skills

Customer care skills

Communication skills

Flexibility

Local knowledge

Tools

Manual car driving license

Job description

We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.

If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!

You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.

Every day is different as an ACA and you could really make a difference to our patients.

This role will be based out of our site in Dunstable. Please ensure this is a suitable location for you before submitting your application.

The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.

You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.

You need a full UK manual car driving licence, with one year of driving experience. (Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)

Your role with EEAST PTS would start with a 3-week paid training course (Monday – Friday). The training involves clinical training to be a ‘First Person on Scene’, patient transport driver training, and a full uniform is provided.

You must be able to commit to undertaking the training course as outlined above.

Learners are entitled to mileage to and from the allocated learning centre; claimable mileage is anything above the mileage to and from your allocated base station (e.g. Home to Dunstable station).

You’ll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.

At EEAST we provide 24-hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer. If full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply

1. Read the advert and the Job Description and Person Specification (attached).
2. Complete the Supporting Statement – your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
3. Complete the online application and upload your statement. Please note, CVs are not accepted.

This advert closes on Monday 1 Dec 2025.