Ambulance Care Assistant

emedgroup; Worcester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Life Assurance

GP/online consultations

2nd medical opinion

Cash-plan benefits

Mental health access

Physiotherapy consultations

Legal advice on domestic issues

Retirement planning guidance

Long service recognition

Refer a Friend incentive

EMED foundation

Paid holiday entitlement

Pension scheme

Blue Light Card

Uniform provided

Employee Assistance Programme

Flu vaccination

Job summary

EMED Group in Worcester is seeking dedicated Ambulance Care Assistants for a full-time role based in Worcester. ACA duties include transporting elderly and vulnerable service users to appointments, in either two-person crews or solo, with a focus on empathy and patient safety.

Applicants must hold a full UK driving licence and be physically fit. A company-funded Enhanced DBS check is required, and the role involves a rolling 37.5-hour rota across five shifts per week, including some weekends.

Qualifications

• Full UK driving licence is required.
• Commitment to patient care and empathy in challenging situations.
• Effective communication with patients, relatives and staff.
• Ability to work well in a team and adapt to shift patterns.
• Physical fitness for patient handling and moving.
• DBS check will be conducted and funded by the company.

Responsibilities

• Transport elderly, sick and vulnerable service users to and from medical appointments and between facilities.
• Operate in two-person crews or solo, depending on assignment and route.
• Assist with handing over patients to hospital staff or family when required.
• Move patients between beds, stretchers and chairs safely.
• Maintain ambulance safety, cleanliness and readiness for service use.
• Support patients with end-of-life transfers with compassion and dignity.

Skills

Driving license

Patient care

Communication

Teamwork

Physical fitness

Enhanced DBS check

Job description

We have a fantastic opportunity for full time Ambulance Care Assistants to join our team based in Worcester.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.

This is a full time position -

• 5 x shifts a week (rolling rota covering variable days including some weekends - 37.5hrs p/w)

We are unable to make amendments to the rota e.g. part-time or set shifts.Please only apply if you can commit to this rota pattern

What benefits can you expect?

• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Paid holiday entitlement.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter)
  

Other duties include:

• Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping service users in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Assisting service users with challenging behaviour and/or mental health illnesses
• Ensuring that the ambulance is kept safe, clean and tidy

To be considered as an ACA, you will need to be:

• Committed to patient care
• An effective communicator and experience of communicating with others in what can often be emotional circumstances
• To be a calm, considerate, careful driver, with no more than three penalty points on your license
• To have a natural flair for team working and collaboration
• Be physically fit for patient handling and moving
• Pass an Enhanced DBS check (company funded)
• Be able to work flexible shifts
• Familiar with the local and surrounding area

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values

Collaborative
– we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile– We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable– We do what we say we will do, we take responsibility and we behave with integrity.

Empowered– We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.