Ambulance Care Assistant

TipTopJob; Margate; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading patient transport provider in Margate is seeking an Ambulance Care Assistant to transport patients to medical appointments. The role requires empathy, strong communication skills, and a full UK driving licence. Training is provided to ensure candidates are equipped to handle various situations and provide compassionate care. Competitive benefits include a pension scheme, free uniform, and subsidised healthcare.

Benefits

Company pension scheme

Free Uniform

Free On-site Parking

Life Assurance Scheme

Employee Assistance Programme

Subsidised Healthcare Plan

Access to discounts through Blue Light Card

Progression and training opportunities

Qualifications

• Full UK Manual Driving Licence required.
• Ability to work effectively as part of a team.
• Demonstrate a sympathetic and caring attitude.

Responsibilities

• Drive patients with varying health needs to appointments.
• Assist and handle patients using appropriate equipment.
• Ensure safety and welfare of patients at all times.
• Assist patients entering and leaving their homes.
• Maintain cleanliness of vehicles and equipment.

Skills

Empathy

Communication skills

Interpersonal skills

Resilience under pressure

Job description

Ambulance Care Assistant (Driver) : Patient Transport Services

Margate, CT9 4JS

Full Time, various shifts available : 42.5 hours per week, Permanent

GBP 27,922.58 per annum (GBP 12.60 per hour)

Excellent Company Benefits Include

• Company pension scheme with employer contributions
• Free Uniform
• Free On‑site Parking
• Life Assurance Scheme
• Employee Assistance Programme (Confidential Counselling Services, 24/7 support specialising in health and medical)
• Subsidised Healthcare Plan
• Charity work: Match:it and Payroll Giving
• Access to a "Blue Light" Card and associated discounts
• Access to Perks at Work scheme entitling you to amazing discounts, offers and services across hundreds of market leading retailers in electronics, weekly groceries, outlets, restaurants, mobile phone contracts and fashion
• Refer a Friend Scheme
• Progression, training and development opportunities

Are you a caring and compassionate person looking to better use your skills to help people?

Dont have experience? Don't worry, you have life skills and thats what we're looking for

Our dedicated training team will guide you through our 15:day comprehensive training programme, helping you to develop the skills needed to begin and progress in your new rewarding career with us.

About Us

Patient Transport Services (PTS) is one of the UK's largest non‑emergency patient transport providers, carrying out over 350,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high‑quality patient‑centric transport.

About The Role

The Ambulance Care Assistant (ACA) will play an important role in helping people receive the care they need. As an ACA with Patient Transport Services, you'll be transporting elderly, sick and vulnerable patients to their medical appointments and between healthcare facilities, whilst showing compassion in times of vulnerability. Together we'll work together to ensure every journey we make supports our community, the NHS, and our patients.

Such responsibility requires empathy and compassion. These are skills you'll build upon during our initial training and development programme, alongside constant guidance from our expert support team. We'll give you all the tools to build a meaningful career with us.

This is an important role, providing excellent care and ensuring safety and patient welfare. A role where you'll receive all the training you need to feel prepared in any situation that may arise.

Key Responsibilities

• Driving patients with varying health and mobility needs to and from hospital/clinic appointments
• Assist, move and handle patients, who may be ambulatory or wheelchair bound, using appropriate equipment where necessary e.g. carrying patients up the stairs using a carry chair, moving immobile patients in and out of bed, on stretchers, wheelchairs into and out of the vehicle and homes
• Ensure safety and patient welfare at all times and providing reassurance, comfort and support when needed
• Assist patients when entering and leaving their homes
• Maintain cleanliness of vehicles and equipmentLiaise with our central control team to ensure the timeline pick up and drop off of patients
• Undertake patient and vehicle risk assessments, and completion of reports or documentation

About You

You must hold a full UK Manual Driving Licence.

It is imperative that you consider yourself to be effective and resilient under pressure, have the ability to work effectively as part of a team and have strong communication and interpersonal skills.

The ideal candidate will demonstrate a sympathetic, respectful and caring attitude towards patients and have the flexibility and adaptability in accordance with the needs of the service.