Ambient Manager

Asda Stores Ltd; Chatham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Colleague discount

Bonus scheme

Enhanced car scheme

Eye test

Pension

Wellbeing services

Job summary

Asda is seeking an Ambient Manager in Chatham to oversee the Ambient department, ensuring top store standards, availability, and legal compliance. You will lead the team, drive shrink initiatives, and push for continuous improvement in a fast-paced retail environment.

The role focuses on coaching staff, optimizing stock, and delivering excellent customer service while achieving store targets and promotional execution.

Qualifications

• Experience leading a retail team in a busy store.
• Strong customer service and problem-solving skills.
• Knowledge of stock availability, waste reduction and shrink control.

Responsibilities

• Lead Ambient department day-to-day operations.
• Drive availability and shop-floor standards.
• Lead shrink reduction and maintain safety and compliance.
• Develop and coach the Ambient team to perform with excellence.

Skills

Team leadership

Retail experience

Customer service

Education

Experience in retail leadership

Tools

Stock availability

Shrink management

Job description

Job Information

• Job Title: Ambient Manager
• Location: Chatham
• Employment Type: Full time
• Contract Type: Permanent
• Shift Pattern: Work Shift: Days
• Hours per Week: 45
• Salary: Competitive salary plus benefits
• Closing Date: 17 November 2026

About the role

At Asda, we want you to find your everything as a Ambient Manager, you'll play a vital role in the day-to-day running of all areas of the Ambient department in store by delivering the best availability and highest shop floor standards through brilliant execution whilst ensuring the store is safe and legal for our customer and colleagues. You will lead the shrink agenda through your Ambient team, driving standards and inputs as well as acting on opportunities with clear actions.

What qualities you'll need:

• Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
• Lead with impact: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving with personality and get one more item in every basket.
• Results-focused: Ensuring shopfloor and promotional activity is landed to brief and on time to drive the store selling agenda by ensuring products are available in the aisle as well as on promotional end/shipper.
• Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the Asdaness to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.

What you'll bring:

• Experience as Team Leader or Supervisor in a retail environment.
• Operational knowledge on food or non-food departments.
• Knowledge of improving availability, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership and building resilience.
• Strong organisational skills and great customer service.

Are you ready to take the next step and be the guiding force behind one of our Superstores/centres?

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leaf, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

There's a lot more to Asda than meets the aisle. We're a big player in our world with a mission to be the UK's best fresh food and clothing superstore. How? By giving ordinary working people and their families what they need for their shopping - real value. That means you get to make a difference in our customers' lives. From the tills, the office, or on the road, the scale of everything we deliver is huge. And that means the scale of opportunities for your career is just as big. Whether you're in store, on the road or behind the scenes, you'll find opportunities to learn, grow and make a real impact.