ALS and Exams Access Administrator

South Hampshire Colleges Group; Fareham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading Further Education organization in Fareham seeks an ALS and Exams Access Administrator to provide essential administrative support to the Learning Support team. The candidate must possess experience in an educational environment, be well-versed in Exam Access Arrangements, and have strong IT skills. This role is crucial for maintaining accurate records and supporting processes related to learner access needs while delivering excellent customer service. Join a dedicated team focused on fostering an inclusive educational experience.

Benefits

Generous employer pension contribution

Regular training and development

Qualifications

• Experience in administrative tasks within an educational context.
• Ability to manage and maintain accurate records confidentially.
• Proven capability in customer service and problem-solving.

Responsibilities

• Provide general administrative support to the Learning Support team.
• Ensure accurate record maintenance and document production for EHCP students.
• Liaise with external organizations and assist with exam arrangements.

Skills

Experience of working in a school/college environment

Experience with Exam Access Arrangements processes in an FE context

Excellent IT skills

Education

Minimum GCSE grade 4 / C in English & Maths or equivalent

Relevant experience in an administrative role

Educated to Level 3 (A-Level or equivalent)

Job description

Care to Join Us?

We currently have exciting opportunities for passionate, dedicated and skilled ALS and Exams Access Administrators to work up to 37 hours per week, Term time only. The information below provides more detail about the role.

We offer great benefits including:

• Generous employer pension contribution
• Regular training and development.

Duties

• Provide general administrative support to the Learning Support team, including answering phone calls, responding to enquiries, taking messages, and raising purchase orders.
• To intercept and collate the in-year ALS admissions forms and record these on college systems
• Ensure accurate and timely maintenance of electronic and paper records, including regular file auditing and monthly updates.
• To produce template documents required for recording and evidencing support for EHCP students
• Ensure all learner information is processed confidentially and in accordance with GDPR and college policies.
• Provide administrative support in preparing documents and evidence required for assessment.
• Attend, take minutes, and document sensitive meetings (e.g., annual reviews).
• Liaise with external organisations, schools, parents/carers, colleges and agencies to support ALS processes.
• Liaise with curriculum teams and Health & Safety to support completion of risk assessments and PEEPs for EHCP learners across sites.
• Act as a first point of contact for parents/carers and key stakeholders in relation to ALS and EHCP-related enquiries and follow up as appropriate.
• Assist wider college departments (e.g., Apprenticeships, Safeguarding Teams) with related administrative tasks when required.
• Provide a high-quality customer service experience for students, parents, staff and external stakeholders.
• Represent the ALS Department at open events and school careers evenings during peak times (where required).
• Carry out other duties as reasonably required and support occasional coverage across Student Support.
• Assist with timetabling and tracking personalised timetables for students with support needs.
• Support with administration of Exam arrangements.
• Contact schools to obtain Form 8 documentation and previous evidence.
• Work with the ALS Administration and Exams Access Coordinator to prepare Form 8 documents and supporting evidence.
• Prepare all resources for the external assessor (appointments, room bookings, documentation).
• Request evidence from wider college staff and ensure all relevant documentation is uploaded correctly to college systems, including data protection forms.
• Work with the Exams team to process online EAA applications.
• Support administration of general exam arrangements where required.

Skills/Experience

• Experience of working in a school/college environment
• Experience with Exam Access Arrangements processes in an FE context
• Excellent IT skills

Qualifications

• Minimum GCSE grade 4 / C in English & Maths or equivalent.
• Relevant experience in an administrative role
• Educated to Level 3 (A-Level or equivalent) is desirable

Ideal Attributes

• Proven organisational and administrative skills
• Good communicator, able to explain complex processes to a range of stakeholders
• Be able to work effectively within a complex environment to short timescales
• Be confident working independently and organising own work priorities to fit department and wider business need
• Ability to recognise potential problems and to formulate solutions.
• Self-motivated, proactive and professional

About Us

The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.

We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.