Alpha E2E Solution Manager, Vice President

State Street; Greater London; On-site; GBP 70,000 - 105,000; Full time

Job summary

State Street AlphaSM is seeking a Solution Manager who can align client requirements with enterprise solutions by coordinating across business, architecture and delivery teams. You will lead the creation of BRDs, identify Non Standard Requests, and ensure end-to-end delivery against the target state model.

The role requires strong stakeholder management across EMEA, familiarity with Agile practices, and the ability to travel as needed to support delivery and client outcomes in a fast-growing,

Qualifications

• Strong understanding of financial markets and investment management processes
• Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
• Proficient with JIRA, Confluence, Visio and PowerPoint.
• Experience in Agile software development, Systems Thinking, and/or professional services is an asset.
• Willingness and ability for potential travel.

Responsibilities

• Guide the program to identify Non Standard Requests (NSRs) and solution deliverables in the target state model and operational workflows
• Coordinate delivery across functional areas to deliver standardized solutions
• Ensure the Solution Management operates across the end-to-end lifecycle bringing the relevant teams and stakeholders together on our project deliverables
• Ensure client requirements captured in BRDs and within our offering, or flag for change control and Alpha Design Council
• Lead the Content Authority in EMEA to manage items impacting model/timelines with stakeholders
• Ensure RAID items are managed, documented and closed out to resolution
• Drive program efficiency and establish a standardized oversight model for the solution management team and broader program
• Uphold risk and resource management principles per legal and internal policies
• Maintain healthy relationships across the program to maximize collaboration and productivity
• Capture project differences in client engagements and complete BRDs
• Obtain and track client sign-off on requirements
• Identify and track design challenges End to End Process flow Docs
• Status reporting on IT end-to-end deliverables
• IT builds – provide design related inputs
• Project escalation summaries to Client Implementation Executives & Global Design Council
• Project Solution Tollgate Reporting

Skills

Stakeholder management

BRD development

Agile software development

Project coordination

Risk management

Education

Degree in finance/analytical field

Tools

JIRA

Confluence

Visio

PowerPoint

Job description

Who we are looking for

Applicants should have a proven track record of aligning target business vision and requirements with enterprise solutions by collaborating with wider stakeholders including business architects to identify business solutions to meet client and product outcomes, particularly in the context of a software business or professional services. Applicants should be comfortable working in a high growth business, fast paced environment helping to drive the firms strategy and AlphaSM product capabilities.

Why this role is important to us

The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

A key aspect of this role is to bring a wealth of Middle Office experience to the team in order to streamline our client delivery and play a critical role in driving our strategic vision within the Alpha model.

The Solution Manager Role:

• Guide the program to identify Non Standard Requests (NSRs) and solution deliverables in the target state model and operational workflows
• Co-ordinate delivery across functional areas to deliver and standardized solutions
• Ensure the Solution Management operates across the end-to-end lifecycle bringing the relevant teams and stakeholders together on our project deliverables.
• Ensure client requirements have been captured in detailed Business Requirement Documents (BRDs) and fall within our agreed offering. Alternatively, ensure these are flagged and presented at our change control forum and Alpha Design Council.
• Lead the specific client Content Authority locally in EMEA to ensure items which have the potential to impact our model or project timelines are managed with the relevant stakeholders.
• Ensure RAID items are effectively managed, documented and closed out to resolution with the relevant stakeholders.
• Drive program efficiency and enhanced ways of working to create a standardized oversight model for both the solution management team and the broader program.
• Uphold our risk and resource management principles to ensure we adhere to our legal guidelines and internal policies.
• Ensure a healthy relationship across the program both internally and externally to maximize our collaboration and productivity.

Solution Manager Outputs:

• Capture Project differences in client and workstream engagements (Non Standard Requirements NSRs)
• Completing Business Requirements Documents (BRDs)
• Obtain and track client sign-off on requirements
• Identifying and tracking design challengesEnd to End Process flow Docs
• Status Reporting on IT end to end Deliverables
• IT Builds - provide design related inputs
• Project escalation summaries to Client Implementation Executives & Global Design Council
• Project Solution Tollgate Reporting

What we value

• The ability to bring together teams across different levels and disciplines within the organization
• Outstanding presentation, communication (oral & written), and relationship building skills across all levels of the business. A detail-oriented disposition and clear, concise communication skills.
• Strong critical thinking, problem solving, decision making and relationship management skills
• The Enterprise Culture traits and behaviors - Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

Education & Preferred Qualifications

• Strong understanding of financial markets and investment management processes, including back office functions
• Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
• Proficient with JIRA, Confluence, Visio and PowerPoint.
• Experience in Agile software development, Systems Thinking, and/or professional services is an asset.
• Willingness and ability for potential travel.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

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