Allocation and Verification Team Manager

Carrington West; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A local authority in South London is seeking an experienced Allocation and Verification Team Manager to oversee housing allocation services. The role requires a proven track record in housing management, strong leadership skills, and in-depth knowledge of the Housing Act 1996. This position offers the opportunity to make a direct impact on housing outcomes in the community.

Qualifications

• Proven experience managing housing allocation or related services within a local authority setting.
• In-depth knowledge of housing legislation, especially the Housing Act 1996 (Part VI).
• Strong leadership and team management skills.
• Experience managing budgets, reporting on KPIs, and working with senior stakeholders.

Responsibilities

• Oversee effective delivery of the housing allocation and verification service.
• Manage the Council's Choice Based Lettings system and related housing mobility schemes.
• Drive performance improvements, manage key partnerships, and ensure fair use of housing stock.

Skills

Housing allocation management

Legislation knowledge

Team leadership

Performance management

Job description

Overview

We are seeking a highly capable and experienced Allocation and Verification Team Manager to lead a dynamic team within a busy Housing service at a South London local authority. This is an exciting opportunity for a skilled manager with extensive knowledge of housing allocation policy, legislation, and strategic planning to make a direct impact on housing outcomes across the borough.

Key Responsibilities

• Oversee effective delivery of the housing allocation and verification service in line with Part VI of the Housing Act 1996.
• Manage the Council's Choice Based Lettings system and related housing mobility schemes.
• Lead coordination of medical assessments, exceptional housing cases, and innovative housing initiatives.
• Drive performance improvements, manage key partnerships (including with Registered Providers), and ensure fair and efficient use of available housing stock.
• Provide strong leadership to a multidisciplinary team, with responsibility for budgets, planning, and service development.
• Produce high-quality reports and briefings for senior management and elected members.
• Ensure delivery of a customer-focused and compliant service.

Requirements

• Proven experience managing housing allocation or related services within a local authority setting.
• In-depth knowledge of housing legislation, especially the Housing Act 1996 (Part VI).
• Strong leadership and team management skills.
• Experience managing budgets, reporting on KPIs, and working with senior stakeholders.
• Ability to develop and implement policies, service improvements, and effective performance management.
• Enhanced DBS required (must be current or be willing to obtain prior to start).

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, click apply now.

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