Alarm Install & Service Engineer

Banham Security; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A family-run security solutions provider is seeking a multi-skilled Security Systems Field Engineer in Greater London. You will manage the installation and servicing of a wide range of security systems for both residential and commercial properties. The role requires proficiency in security systems, a valid UK driving licence, and a commitment to high-quality customer service. A competitive salary of £45,000 - £55,000 and other generous benefits are included.

Benefits

33 days Annual Leave

Subsidised Private Medical Cover

Training and development opportunities

Employee recognition rewards

Personal Accident Insurance

Qualifications

• Previous experience in alarm installations and servicing is essential.
• Basic knowledge of IP-based systems and networking principles needed.
• Must pass an enhanced DBS check.

Responsibilities

• Install, commission, service, and respond to emergency calls for electronic security systems.
• Deliver high-quality security solutions and provide excellent customer support.

Skills

Proficiency in servicing and installing security systems

Knowledge of CCTV systems

Basic IT knowledge

Valid UK driving licence

Self-motivated attitude

Job description

We are looking for a multi-skilled Security Systems Field Engineer to join our growing team of security professionals. This is a dual-role position combining installation, commissioning, servicing, and emergency response for a wide range of electronic security systems across residential and commercial properties. You’ll play a key role in delivering high-quality security solutions, ensuring optimal system functionality, and providing excellent customer support.

Who are we?

Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values : Family, Pride, Trust, Leadership, and Making a Difference . Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years.

What can you bring to Banham?

Previous experience in an alarm installs and service of fire / intruder alarms and CCTV products is essential for this position as well as :

• Proficiency in servicing, installing, maintaining, and repairing intruder alarm systems.
• Have some knowledge of broader electronic security systems : CCTV, entry and access control systems and fire alarms.
• Experience in the wider product range would be an advantage but not essential as training will be provided.

Role requirements

• Previous experience working as an security installations engineer.
• Basic IT knowledge, e.g. software installation into Windows Operating Systems, IP based systems and networking principles.
• Valid UK driving licence.
• Self-motivated with a positive and proactive attitude
• Willingness to learn
• Must have a flexible attitude towards working hours and changing working requirements
• Pass an enhanced DBS to facilitate working in Schools and sites that support vulnerable people.

What will you get in return?

You will be entitled to a highly competitive salary of and a great range of benefits including :

• A competitive salary for £45,000 - £55,000
• 33 days Annual Leave (includes bank holidays)
• Sick Pay that increases with length of service
• Subsidised Private Medical Cover after completing and passing probationary period
• Annual season ticket loan & Banham interest-free loan
• Cycle to work & Home & Tech scheme (up to the value of £2k)
• Hybrid working (dependent on location and role - 3 days office based and 2 days working from home)
• Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply)
• Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries
• Auto-enrolment into our pension scheme
• Training and development opportunities (including day releases for studies / exams)
• Company equipment tailored to your role (laptop, mobile, additional screens)
• Up to 50% off Banham products
• Banham Social Events
• Employee recognition rewards and moments of magic prizes
• Byond card - a workplace benefit to access exclusive offers and discounts on your everyday spend.
• An employee assistance program (EAP). EAP gives our employees access to a 24 / 7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment)
• Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.