Alabaré – Head of Mental Health Service – Salisbury

Confederation of Service Charities; Salisbury; On-site; GBP 46,000 - 51,000; Full time

Job summary

A leading charity organization in Salisbury is seeking a Head of Service responsible for strategic oversight of mental health services. The role focuses on collaborative delivery in partnership with the NHS and voluntary organizations. The ideal candidate will lead high-quality mental health service provision while embedding new contracts and ensuring operational excellence. This full-time position offers a competitive salary and opportunities for professional growth.

Qualifications

• Values-driven leader with a strong track record in mental health service delivery.
• Experience in partnership working and operational excellence.

Responsibilities

• Ensure high-quality, person-centred care and support.
• Embed and strengthen new contracts and quality assurance frameworks.
• Identify and secure new business opportunities.

Skills

Leadership

Mental Health Service Delivery

Partnership Working

Operational Excellence

Job description

The Head of Service is a senior leadership role with responsibility for the strategic and operational oversight of a diverse portfolio of mental health services. These services are delivered in partnership with NHS and VCSE organisations as part of the Mental Health and Wellbeing Partnership, requiring a high level of collaboration, matrix management, and shared leadership. The post holder will be accountable for ensuring high-quality, person-centred care and support, while meeting contractual, regulatory, and financial requirements. A key focus of the role is to embed and strengthen new contracts, including the development of robust reporting systems, quality assurance frameworks, and co-production approaches using the STAR (shaping, Teaching and Responding) methodology. This is a pivotal role in shaping the future of Mental Health provision across Wiltshire. The Head of Service will work closely with commissioners, NHS partners, and voluntary sector providers to maintain strong relationships, respond to emerging needs, and identify opportunities for service development and innovation. They will also play a key role in identifying and securing new business opportunities to grow the department and extend its impact.

The Successful candidate will be a values-driven leader with a strong track record in mental health service delivery, partnership working, and operational excellence.

• Hours – 37.5 hours per week (full time), Monday – Friday
• Hourly rate – £23.86 rising to £25.76 after probation
• Annual salary – £46,527.00 rising to £50,232.00 after probation
• Closing date 22 October 2025
• Quote Reference 7