Airport Team Manager- Aircraft Services - Stansted Airport

Swissport International AG; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading aviation services provider is looking for an Airport Team Manager at Stansted International Airport. In this role, you will oversee daily operations, ensure safety compliance, and lead a diverse team. Ideal candidates will be strong leaders with excellent communication skills and a proven ability in operational excellence and P&L management. Join us and shape the future of aviation operations!

Qualifications

• Ability to embrace change in a fast-paced environment.
• Strong leadership skills to set the tone and lead by example.
• Clear communication to align team with organizational direction.
• Build and maintain trusting relationships.
• Foster a culture of flexibility, adaptability, and urgency.

Responsibilities

• Oversee daily operations at the airport.
• Motivate and engage staff to meet airline targets.
• Ensure compliance with safety and operational procedures.
• Manage P&L and cost control effectively.
• Build strong relationships with stakeholders.

Skills

Leadership

Communication

Operational Excellence

P&L Management

Safety Compliance

Conflict Resolution

Job description

Overview

Airport Team Manager - Aircraft Services

Contract: Permanent

Location: Stansted International Airport

Are you ready to take charge of a dynamic and crucial role in the aviation industry? Look no further! At Swissport, we’re seeking adedicated Airport Team Managerto lead our Western Europe Station Structures. As a key operational leader, you’ll report directly to the Swissport Station Manager or Head of Department.

Responsibilities

What You’ll Do:

In this pivotal role, you’ll be responsible for:

• Daily Operations: Overseeing all aspects of operational delivery at the airport.
• Motivating and Engaging Staff: Ensuring that our team meets customer airline targets while adhering to company procedures, policies, and brand values.
• Safety and Quality Performance: Striving for safe, profitable, and high-quality operations aligned with customer expectations and corporate objectives.
• Leadership and Guidance: Providing direction to a diverse workforce.
• Operational Excellence: Ensuring day-to-day excellence across the Swissport Team at the station.
• Swissport Leadership Competencies: Demonstrating skills in leading change, applying commercial acumen, coaching and developing others, making informed decisions, managing performance, and executing results.

As the Airport Team Manager, you’ll handle the following responsibilities:

• Safety Leadership:
  • Ensure compliance with company rules, procedures, and health and safety guidelines.
  • Implement consistent people management practices across the station.
  • Monitor the local emergency plan.
  • Use active supervision to positively influence employee behavior and foster a strong culture.
• P&L Management:
  • Meet labor-to-revenue targets as per station requirements.
  • Optimize profits and maintain effective cost control.
  • Manage attendance and absenteeism in line with cost control measures.
• Leadership and Stakeholder Management:
  • Establish strong leadership with supervisory staff through excellent communication.
  • Handle project management and change management.
  • Resolve conflicts and irregularities promptly.
  • Build relationships with Trade Union Representatives or employee representatives.
• Quality Focus and Operational Efficiency:
  • Efficiently plan resources (manpower and equipment) in collaboration with the planning department.
  • Monitor and control performance KPIs related to airside activities.
  • Maintain administrative and control policies and procedures.
• Business Growth and Strategy:
  • Demonstrate an entrepreneurial approach to maximize business potential.
  • Challenge operational norms to improve performance and drive growth.
  • Enhance customer relationships and align new business opportunities with station objectives.

Qualifications

• You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment.
• Be a leader who sets the tone and leads by example.
• Can communicate clearly with your people to help them understand Swissport Western Europe direction.
• Be able to build positive and trusting relationships.
• Be open to different opinions and seek a collaborative approach.
• Embrace an ideas culture to enable teams to create an agile edge.
• Promote flexibility, adaptability and agility in order to enable contingency time.
• Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement.
• Personal and professional integrity of the highest order
• Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment.

Join us at Swissport and be part of shaping the future of aviation operations at Birmingham Airport!