Airport Team Manager- Aircraft Cleaning Services

Swissport; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aviation services provider is seeking an Airport Cleaning Team Manager at Birmingham International Airport. In this dynamic role, you will oversee daily operations and ensure compliance with safety and quality standards. The ideal candidate should have previous cleaning or aviation experience and demonstrate strong leadership skills. You will be responsible for motivating staff and optimizing operational efficiency while maintaining strong relationships with stakeholders. Join us to shape the future of airport operations!

Qualifications

• Previous cleaning or aviation experience is essential.
• Ability to accept and embrace change.
• Strong leadership skills with a focus on example-setting.
• Ability to build positive and trusting relationships.

Responsibilities

• Oversee all aspects of operational delivery at the airport.
• Ensure compliance with company rules and health guidelines.
• Optimize profits and maintain effective cost control.
• Demonstrate an entrepreneurial approach to maximize business potential.

Skills

Leadership

Organizational abilities

Communication

Flexibility

Attention to detail

Job description

Overview

Airport Cleaning Team Manager - Aircraft Cleaning Services

Contract : Permanent

Location : Birmingham International Airport

Are you ready to take charge of a dynamic and crucial role in the aviation industry? Look no further! At Swissport, we’re seeking a dedicated Airport Team Manager for a Aircraft Cleaning Departmentto lead our Western Europe Station Structures. As a key operational leader, you’ll report directly to the Swissport Station Manager or Head of Department.

Responsibilities

What You’ll Do: In this pivotal role, you’ll be responsible for :

• Daily Operations – Overseeing all aspects of operational delivery at the airport.
• Motivating and Engaging Staff – Ensuring that our team meets customer airline targets while adhering to company procedures, policies, and brand values.
• Safety and Quality Performance – Striving for safe, profitable, and high-quality operations aligned with customer expectations and corporate objectives.
• Leadership and Guidance – Providing direction to a diverse workforce.
• Operational Excellence – Ensuring day-to-day excellence across the Swissport Team at the station.
• Swissport Leadership Competencies – Demonstrating skills in leading change, applying commercial acumen, coaching and developing others, making informed decisions, managing performance, and executing results.

As the Airport Team Manager, you’ll handle the following responsibilities :

Safety Leadership :

• Ensure compliance with company rules, procedures, and health and safety guidelines.
• Implement consistent people management practices across the station.
• Monitor the local emergency plan.
• Use active supervision to positively influence employee behavior and foster a strong culture.

P&L Management :

• Meet labour-to-revenue targets as per station requirements.
• Optimize profits and maintain effective cost control.
• Manage attendance and absenteeism in line with cost control measures.

Leadership and Stakeholder Management :

• Establish strong leadership with supervisory staff through excellent communication.
• Handle project management and change management.
• Resolve conflicts and irregularities promptly.
• Build relationships with Trade Union Representatives or employee representatives.

Quality Focus and Operational Efficiency :

• Efficiently plan resources (manpower and equipment) in collaboration with the planning department.
• Monitor and control performance KPIs related to airside activities.
• Maintain administrative and control policies and procedures.

Business Growth and Strategy :

• Demonstrate an entrepreneurial approach to maximize business potential.
• Challenge operational norms to improve performance and drive growth.
• Enhance customer relationships and align new business opportunities with station objectives.

Qualifications

• Previous cleaning or aviation experience is essential.
• You will have the ability to accept and embrace change as a constant and unpredictable feature of your working environment.
• Be a leader who sets the tone and leads by example.
• Can communicate clearly with your people to help them understand SwissportWestern Europedirection.
• Be able to build positive and trusting relationships.
• Be open to different opinions and seek a collaborative approach.
• Embrace an ideas culture to enable teams to create an agile edge.
• Promote flexibility, adaptability and agility in order to enable contingency time.
• Demonstrate a sense of urgency and the desire to improve the delivery of services and a commitment to continuous improvement.
• Personal and professional integrity of the highest order
• Excellent organisational abilities, attention to detail, able to prioritise workloads and work effectively to deadlines in a fast-paced complex environment.

Join us at Swissport and be part of shaping the future of aviation operations at Birmingham Airport!