Airport Rental Customer Advisor – Flexible Leave & Benefits

Arnold Clark Automobiles ltd; City of Edinburgh; On-site; GBP 22,000 - 26,000; Full time

Job summary

A prominent vehicle rental company in Edinburgh is seeking an enthusiastic Rental Customer Advisor. Responsibilities include delivering excellent customer care and managing daily tasks efficiently. Candidates should possess strong administrative skills, effective teamwork abilities, and a full UK driving licence. The role requires flexibility in working hours, with full-time commitments of 45 hours per week. The company offers a supportive culture and various employee benefits including annual leave and private healthcare.

Benefits

33 days’ annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Extensive training

Enhanced maternity and paternity leave

Qualifications

• Strong administrative skills required for effective task completion.
• Ability to work effectively as part of a team is essential.
• Good communication skills needed for customer service.
• Flexibility in working hours and covering other branches is necessary.
• Full UK driving licence required.

Responsibilities

• Deliver excellent customer care both face-to-face and on the phone.
• Use communication and organisational skills for effective task execution.
• Handle customer complaints and queries efficiently.
• Monitor and control expenditure related to services.
• Run daily reports and ensure actions are taken.

Skills

Strong administrative skills

Effective teamwork

Good communication skills

Flexibility to work shifts

Full UK driving licence

Job description

A prominent vehicle rental company in Edinburgh is seeking an enthusiastic Rental Customer Advisor. Responsibilities include delivering excellent customer care and managing daily tasks efficiently. Candidates should possess strong administrative skills, effective teamwork abilities, and a full UK driving licence. The role requires flexibility in working hours, with full-time commitments of 45 hours per week. The company offers a supportive culture and various employee benefits including annual leave and private healthcare.