Airport Duty Manager: Lead Fast-Paced Hospitality

SSP; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality firm is seeking a Duty Manager for Starbucks at Newcastle International Airport. In this full-time role, you will lead a team, ensure smooth operations, and provide exceptional customer service. The position comes with a competitive pay rate of £13.30 per hour, plus an extra £1.50 for shifts between midnight and 6am. Join a dynamic team and enjoy employee discounts and award-winning training programs. If you thrive in fast-paced environments and enjoy leading people, apply today!

Benefits

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training

Health & Wellbeing Support

Qualifications

• 5 years of references and Criminal Record Check required.
• Must be 18 years or older to perform certain tasks.
• Previous experience in a busy hospitality or retail role is preferred.

Responsibilities

• Take ownership of opening and closing operations.
• Lead your team through busy shifts.
• Inspire team to deliver great customer service.
• Stay informed about unit performance.
• Solve problems on the fly.

Skills

Leadership

Customer service

Problem-solving

Team management

Job description

A leading hospitality firm is seeking a Duty Manager for Starbucks at Newcastle International Airport. In this full-time role, you will lead a team, ensure smooth operations, and provide exceptional customer service. The position comes with a competitive pay rate of £13.30 per hour, plus an extra £1.50 for shifts between midnight and 6am. Join a dynamic team and enjoy employee discounts and award-winning training programs. If you thrive in fast-paced environments and enjoy leading people, apply today!