Airport Duty Manager — Lead Fast-Paced Hospitality

SSP; Gatwick; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality group at Gatwick Airport is seeking a Duty Manager to lead their team. The role involves overseeing daily operations, ensuring excellent customer service, and maintaining a positive atmosphere. Ideal candidates will have experience in hospitality or retail leadership and be available to work flexible hours. This is a dynamic role with opportunities for professional development and employee benefits.

Benefits

Discounted Meal while on shifts

Employee Discounts

Health & Wellbeing Support

Qualifications

• 5 years of references and Criminal Record Check required.
• Applicants must be 18 years of age or over.
• Previous experience in hospitality or retail leadership preferred.

Responsibilities

• Lead the team through busy shifts with positive energy.
• Take ownership of daily operations and problem-solving.
• Inspire the team to deliver excellent customer service.

Skills

Leading a team

Customer service

Problem solving

Job description

A leading hospitality group at Gatwick Airport is seeking a Duty Manager to lead their team. The role involves overseeing daily operations, ensuring excellent customer service, and maintaining a positive atmosphere. Ideal candidates will have experience in hospitality or retail leadership and be available to work flexible hours. This is a dynamic role with opportunities for professional development and employee benefits.