Training Program
During the first year you will study at our technical college, attending theory lessons and completing practical time on our emulation zone aircraft and workshops.
From your second year you will join the base maintenance department in the hangars, where you will be mentored by an experienced member of our team and complete a variety of maintenance tasks on the aircraft.
Key Responsibilities
- Ensure a clean, tidy working environment and demonstrate honesty and integrity at all times.
- Collect and interpret information or data to perform maintenance tasks.
- Record or enter information (paper based or electronic) such as job sheets, risk assessments, equipment service records, test results, handover documents, manufacturers’ documentation, asset management records, work sheets, checklists, waste environmental records and any reporting requirements.
- Comply with health and safety regulations and procedures, applying safe systems of work (risk assessments, COSHH, tool control, use of equipment and tools).
- Identify problems, collect evidence, analyse the evidence, determine the cause and specify the maintenance activity required.
- Plan, organise and use resources to complete tasks.
- Follow instructions, including manufacturers’ maintenance procedures.
- Follow standard operating procedures (SOPs).
- Apply mathematical techniques and engineering principles to solve engineering problems.
- Apply maintenance methods and practices, including removal, refit, replacement, repair of systems or components.
- Test and check aircraft equipment or aircraft systems, such as built‑in test equipment, flight control systems, line replacement units or other components.
- Assess the condition of aircraft components and aircraft equipment, identifying required action e.g. through visual inspections.
- Select, check, use, store and control tools and equipment, including ground support equipment and test equipment.
- Apply good housekeeping before, during and after completion of activity to the work area.
- Use information technology for document creation, communication and information management, complying with GDPR and cyber security.
- Comply with environmental and sustainability regulations and procedures, segregating resources for reuse, recycling and disposal.
- Communicate verbally with colleagues and stakeholders and communicate in writing.
- Consider the properties and characteristics of aircraft materials and the potential for damage during maintenance.
- Select aircraft consumables for carrying out maintenance activity.
- Carry out pre‑use checks of resources and ensure sufficient supplies of materials and consumables for maintenance activity.
- Carry out and record planned and unplanned learning and development activities.
- Apply equity, diversity and inclusion policies and procedures.
- Apply quality assurance procedures, for example completing aircraft servicing schedules or aircraft technical logs.
- Apply team working principles.
Qualifications
- GCSE in English Language (grade 5/C or above)
- GCSE in Maths (grade 5/C or above)
- GCSE in Triple or Combined Science (grade 5/C or above)
- Other relevant qualifications and industry experience (optional)
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical thinking
- Team working
- Initiative
- Non‑judgemental
- Patience
- Physical fitness
- Honesty
Additional Requirements
- Pass a basic DBS check.
- Work in a noisy environment; some work at height and confined space work will be required.
- Reasonable adjustments can be made in consultation with our occupational health team.
About the role
Do you want a direct route into a high‑flying career in aviation? Look no further. This apprenticeship is your first‑class ticket into an exciting, varied role at KLM UK Engineering, a leading UK‑based Maintenance Repair Organisation (MRO) based in Norwich.