Aircraft Duty Engineer (Base Maintenance)

British Airways PLC; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

British Airways is seeking licensed engineers to lead from the front in base maintenance operations at Heathrow, delivering aircraft to schedule while upholding safety and quality standards.

You will oversee Resource and Technical management areas, guiding engineers, flight crew, and planning teams to ensure right-first-time delivery of aircraft and continuous improvement across the operation.

Qualifications

• Aircraft maintenance B licence holder with certifying experience.
• CAA C licence required in Base Maintenance.
• Full UK driving licence (desirable).
• Airport restricted zone access (essential).
• Airside driving licence (desirable).
• Knowledge of safety and quality management systems.
• Experience in engineering satellite office.

Responsibilities

• Deliver the operation to defined production targets ensuring alignment to the maintenance plan and aircraft compliance.
• Provide effective leadership of maintenance colleagues, setting and managing clear expectations to deliver the operation on the day.
• Allocate tasks as required by the maintenance plan.
• Champion high-quality standards, monitor trends, and oversee continuous improvement to define and implement permanent solutions.
• Communicate aircraft status between Planning and Production departments and be the point of contact for Engineers, flight crew and planning.
• Provide technical support as first point of contact for operational colleagues and engage with engineers to rectify defects.

Skills

Technical leadership

Problem solving

Decision making

Collaborative skills

Prioritisation & planning

Influencing skills

Education

Aircraft maintenance B licence

CAA C licence

Job description

A Career Without Limits

British Airways has been flying for over 100 years and our success has been driven by our team's passion and drive for excellence. If you're made of the same qualities as us, you could soon be part of the next chapter of our story.

Great journeys require first-class aircraft. That's why our world class engineering function is so important to the British Airways customer experience. In our team, you get to work in unrivalled facilities on one of the most diverse fleets around. Get ready to push your engineering skills to ensure our customers fly in the safest, most reliable aircraft in the skies.

In return for keeping our fleet at the forefront of the sector, you'll receive great rewards and lots of scope to develop your engineering skills and progress your career.

The Role

At British Airways, aircraft delivery from base maintenance to the terminal operation is a fundamental part of our engineering organisation -and we're looking for licensed engineers who take ownership of that responsibility. This is a role for engineers who lead from the front: setting the standard for safety, airworthiness and quality, making confident decisions under pressure, and ensuring every aircraft is delivered right first time. If you're a B licensed engineer who thrives on accountability, values teamwork, and wants to play a visible, trusted role in protecting the integrity of the BA operation, this is where your expertise truly matters.

This is an excellent opportunity to join the Engineering Base Maintenance team at Heathrow and support the exceptional delivery of aircraft to our customers.

It is divided into two main areas; Resource and Technical management, providing leadership to our Engineers.

Resource Management

• Deliver the operation to defined production targets ensuring alignment to the maintenance plan and aircraft compliance
• Provide effective leadership of maintenance colleagues, setting and managing clear expectations to deliver the operation on the day
• Allocate tasks as required by the maintenance plan
• Champion high-quality standards, monitor trends, and oversee continuous improvement in order to define and implement permanent solutions
• To ensure communication of aircraft in work status, and oversee requirements between Planning and Production departments
• You will be the point of contact for all Engineers, flight crew and planning

Technical expertise

• Provide technical support as first point of contact for operational colleagues
• Provide technical feedback to business stakeholders as appropriate, including Technical specialists and Planning
• Support engineers with complex technical issues, you will need to understand technical documents and new technologies
• This is a front line role and you will be actively engaging with the engineers rectifying the defects

Who you will work with

• Duty Shift Manager
• Satellite Engineer
• All production grades
• Ramp/Base Planning
• Technical Support Group and Technical (Part M)
• Maintrol and Engineering Duty Manager (EDM)
• Quality
• Network Ops
• Heathrow Airport Centre

You will need

• Aircraft maintenance B licence holder with demonstrable experience of certifying in an aircraft maintenance environment
• Ability to hold CAA C licence (Essential in Base Maintenance Environment).
• Valid full UK driving licence (or equivalent) (desirable)
• Ability to hold an airport restricted zone access (essential for Terminal based role)
• Ability to hold an airside driving licence (desirable)
• Demonstrable appropriate knowledge and/or experience to the area (for example structural repairs/ ramp operations/ base area)
• Desirable to hold, and ability to gain CRS on relevant Aircraft Types for the area
• Good knowledge of safety and quality management systems
• Knowledge of working in an Engineering satellite office

Skills and Expertise Required

• A combination of technical experience and leadership behaviours
• Problem solving and acting on own initiative is meaningful so you can make timely and informed decisions with an ability to bring together and understand complex information
• Ability to interpret technical publications to make fact-based decisions in a challenging operational environment is key. To combine these capabilities with a creative, flexible and adaptable approach
• Strong collaborative skills are needed as you develop a team
• Strong prioritisation, planning and organisation will mean you can deliver the British Airways operation on time
• Good influencing skills

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.