Aircraft Appearance Standards Coordinator

easyJet Airline Company PLC; City Of London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading low-cost airline in the UK is seeking an Aircraft Appearance Standards Coordinator to maintain high standards of aircraft presentation. This full-time role involves overseeing supplier performance, conducting audits across Europe, and designing training programs. Ideal candidates will possess strong attention to detail and supplier management experience. This role offers an annual bonus, 25 days of holiday, and excellent staff travel benefits.

Benefits

Up to 20% bonus

25 days holiday

BAYE, SAYE & Performance share schemes

Life Assurance

Flexible benefits package

Excellent staff travel benefits

Qualifications

• Experience in overseeing supplier performance and compliance.
• Ability to analyse trends in performance and customer feedback.
• Experience designing training programs.

Responsibilities

• Oversee auditing of third-party suppliers' cleaning and compliance.
• Travel frequently to conduct audits and analyze performance.
• Design and deliver training programs to enhance quality.

Skills

Attention to detail

Supplier management

Training and development

Auditing skills

Job description

Overview

Job Description - Aircraft Appearance Standards Coordinator (16405)

Join easyJet’s Engineering and Maintenance team, a group known across the industry for pushing boundaries and finding smart, innovative solutions that keep Europe’s favourite orange fleet in top form.

As part of our Aircraft Appearance team, you’ll be at the heart of ensuring that every easyJet aircraft looks as good as it flies, delivering an exceptional passenger experience across our entire network. Reporting directly to the Aircraft Appearance Manager, you’ll play a key role in maintaining the highest standards of aircraft presentation, working closely with internal teams, cabin appearance teams, MROs, and livery specialists who help support our growing fleet of over 350 aircraft.

In this role, you’ll take ownership of overseeing and auditing the performance of our third-party suppliers, making sure that interior and exterior cleaning, cabin trim standards, and supplier compliance are always on point. If you love to travel this role is for you! You’ll visit bases all over the network each week to conduct audits, analyse trends in performance and customer feedback, and carry out investigations when things don’t meet the mark. Your insight and attention to detail will directly shape the easyJet look and feel that our customers know and love.

You’ll also lead the charge in designing and delivering training programs that raise the bar across the board, ensuring our partners and internal departments are equipped to deliver consistent quality and efficiency. Working hand-in-hand with our internal engineering teams, you’ll help define, develop, and embed improved processes and strategies that keep us at the forefront of reliability and appearance excellence. This role isn’t just about keeping maintaining the aircrafts appearance, it’s about representing the easyJet brand with pride and ensuring our passengers experience our commitment to excellence before they even take off.

Responsibilities

• Oversee and audit the performance of third-party suppliers to ensure interior and exterior cleaning, cabin trim standards, and supplier compliance are maintained across the network.
• Travel to bases across Europe to conduct audits, analyse performance trends and customer feedback, and carry out investigations when standards are not met.
• Design and deliver training programs to raise quality and efficiency across partners and internal departments.
• Collaborate with internal engineering teams to define, develop, and embed improved processes and strategies related to appearance and reliability.
• Represent the easyJet brand with pride and contribute to an exceptional passenger experience before take-off.

What you’ll get in return

• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits

Location & Hours of Work

This is a full-time 40 hour per week position. Hybrid working with frequent travel is essential, with weekly travel required across our European Network including our head office in Luton.

Requirements of the Role

About easyJet

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet. At easyJet our aim is to make low-cost travel easy – connecting millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

Whether you’re working as part of our front-line operations or in our corporate roles, we’ll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit. Make a difference with your next role. Make it easyJet.

Reasonable Adjustments

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [e-mail].

We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

Business Area

Primary Location