Air Import / Export Clerk

Logistically Recruitment; Ringway; On-site; GBP 30,000 - 40,000; Full time

Job summary

A logistics recruitment firm in the UK is looking for an experienced air freight professional. This role involves managing air import and export operations, liaising with airlines and customs, and preparing documentation. The ideal candidate has at least 2 years of experience in freight forwarding and strong communication skills. Competitive salary and opportunities for career growth are offered.

Qualifications

• Minimum 2 years' experience in air freight forwarding (import/export operations).
• Strong understanding of air freight procedures, customs documentation, and CDS/CHIEF systems.
• Familiarity with IATA regulations and Dangerous Goods handling (DG certificate desirable).

Responsibilities

• Handle all aspects of air import shipments from arrival through to final delivery.
• Liaise with airlines, handling agents, and customs to ensure timely clearance and delivery.
• Prepare and process import documentation, including airway bills, invoices, and customs entries.

Skills

Air freight forwarding experience

Communication skills

Organisational skills

Attention to detail

Education

GCSEs or equivalent

IATA / CILT / BIFA training

Tools

CargoWise

ASM Sequoia

MS Office

Job description

Key Responsibilities

Import Operations

• Handle all aspects of air import shipments from arrival through to final delivery.
• Liaise with airlines, handling agents, and customs to ensure timely clearance and delivery.
• Prepare and process import documentation, including airway bills, invoices, and customs entries (CHIEF/CDS).
• Track and trace shipments, updating customers and internal systems accordingly.
• Coordinate deliveries and arrange transport with third‑party hauliers where required.

Export Operations

• Handle export air freight shipments from booking through to final uplift.
• Prepare and issue export documentation, including airway bills, commercial invoices, packing lists, and export declarations (using CDS).
• Liaise with airlines, ground handlers, and overseas agents to ensure smooth operations.
• Ensure compliance with IATA, HMRC, and other regulatory requirements.
• Provide accurate costings and quotations to customers when needed.

General

• Maintain accurate records in the freight management system.
• Ensure all billing and job costing is completed promptly and accurately.
• Provide excellent customer service and maintain strong communication with clients, agents, and suppliers.
• Work closely with internal departments (Road, Sea, Customs, Accounts, etc.) to ensure seamless end‑to‑end service.
• Assist with KPI reporting and continuous process improvement initiatives.

Skills & Experience Required

• Minimum 2 years' experience in air freight forwarding (import/export operations).
• Strong understanding of air freight procedures, customs documentation, and CDS/CHIEF systems.
• Familiarity with IATA regulations and Dangerous Goods handling (DG certificate desirable).
• Excellent communication and organisational skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficient in MS Office and freight management software (e.g., CargoWise, ASM Sequoia, or similar).
• Strong attention to detail and commitment to accuracy.

Qualifications

• GCSEs (or equivalent) required; A-Levels or further education preferred.
• IATA / CILT / BIFA training advantageous.
• Full right to work in the UK.