AI Workplace Consultant (Microsoft 365)

BearingPoint; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Private health insurance

Dental insurance

Pension contributions

Annual bonuses

Gym membership support

Professional subscriptions

Parental leave

Job summary

BearingPoint is seeking an AI Workplace Consultant to lead delivery and adoption of Microsoft 365 and Copilot projects in a client-facing role. You will drive measurable user adoption, capability building, and behavioural change across the Microsoft 365 ecosystem.

This position requires 5+ years in Microsoft 365 adoption or related consulting, strong governance awareness, and the ability to translate complex AI concepts into business language for diverse stakeholders.

Qualifications

• Bachelor's degree in business, IT, communications, or related field.
• 5+ years in Microsoft 365 adoption, change management, or digital workplace consulting.
• Practical experience delivering Microsoft 365 Copilot adoption or readiness programmes.
• Strong working knowledge of Microsoft 365 services; SharePoint Online, Teams, OneDrive, Exchange Online, and Viva.
• Experience designing and delivering training, workshops, and communications for both technical and non-technical audiences.
• Ability to define, measure, and report adoption metrics using Power BI and Microsoft 365 usage data.
• Understanding of AI governance, data protection, and responsible AI practices, and the ability to explain them in business language.
• Excellent communication, facilitation, and stakeholder management skills.
• Preferred: Prosci or APMG change management certification.
• Experience with Microsoft Copilot Studio, Power Platform, and Viva Learning or Viva Engage.
• Experience in consulting or professional services.
• Microsoft certifications (MS-900, MS-700, MS-102) are a plus.

Responsibilities

• Client Engagement & Delivery: Manage M365 project delivery, plans, and reporting; align adoption with organisational goals.
• Adoption & Change Management: Design adoption projects for Microsoft 365 and Copilot; create role-based scenarios and metrics.
• Enablement & Training: Deliver workshops, training sessions, and create quick-reference guides and self-service content.
• Responsible AI & Governance: Translate Copilot governance decisions into clear guidance; support AI governance policies.
• Continuous Improvement: Stay abreast of latest M365 and AI developments and share assets internally.

Skills

Microsoft 365 adoption

Change management

Digital workplace

Stakeholder management

Power BI

Training delivery

Communication

Education

Bachelor's degree in business, IT, communications, or related field

Tools

SharePoint Online

Teams

OneDrive

Exchange Online

Viva

Copilot Studio

Power Platform

Viva Learning

Viva Engage

Job description

BearingPoint is one of Europe’s leading independent, partner led technology services and business consulting organisations and a highly regarded strategic partner for our clients.

This is a great opportunity to join BearingPoint at a pivotal moment of growth and investment and be part of a community of like-minded consultants. We are proud to operate as a “boutique style” cohort of inspired and passionate experts in our field with focus on innovation, collaboration, and customer success.

BearingPoint is looking for an AI Workplace Consultant to lead delivery and adoption of Microsoft 365 and Microsoft 365 Copilot projects. This is a client-facing consulting role focused on driving measurable user adoption, capability building, and behavioural change across the Microsoft 365 ecosystem.

Role & Responsibilities

Client Engagement & Delivery

• Manage M365 project delivery, project plans, and reporting, ensuring risks and dependencies are visible to project leadership.
• Work with IT, HR, communications, and business stakeholders to align adoption activity with organisational goals.

Adoption & Change Management

• Design and run adoption projects for Microsoft 365 and Copilot, covering stakeholder mapping, change impact assessment, communications, and champion networks.
• Build role-based scenario libraries and use cases that connect Copilot and agent capability to everyday business processes.
• Define and track adoption metrics using Microsoft 365 usage analytics, Viva Insights, and Power BI reporting.

Enablement & Training

• Deliver workshops, training sessions, floor-walking, and drop-in clinics for end users, champions, and senior stakeholders.
• Produce training collateral, quick-reference guides, prompt libraries, and self-service learning content.
• Coach client teams so that adoption is sustained after the engagement ends.

Responsible AI & Governance Awareness

• Translate Copilot and Microsoft Purview governance decisions, such as sensitivity labels, oversharing controls, and data handling rules, into clear guidance that users understand.
• Support responsible AI usage policies, acceptable-use guidance, and licensing allocation decisions with the client's IT and risk teams.

Continuous Improvement

• Stay current with the latest Microsoft 365, Copilot, and AI developments, and feed new capability into client roadmaps.
• Contribute to internal knowledge sharing and reusable adoption assets for future client engagements.

Required Qualifications

• Bachelor's degree in business, IT, communications, or related field.
• 5+ years in Microsoft 365 adoption, change management, or digital workplace consulting.
• Practical experience delivering Microsoft 365 Copilot adoption or readiness programmes.
• Strong working knowledge of Microsoft 365 services; SharePoint Online, Teams, OneDrive, Exchange Online, and Viva.
• Experience designing and delivering training, workshops, and communications for both technical and non-technical audiences.
• Ability to define, measure, and report adoption metrics using Power BI and Microsoft 365 usage data.
• Understanding of AI governance, data protection, and responsible AI practices, and the ability to explain them in business language.
• Excellent communication, facilitation, and stakeholder management skills.

Preferred Skills

• Formal change management certification such as Prosci or APMG.
• Experience with Microsoft Copilot Studio, Power Platform, and Viva Learning or Viva Engage.
• Experience in consulting or professional services.
• Microsoft certifications (MS-900, MS-700, MS-102) are a plus.

Why work for us?

BearingPoint provides ahighly competitive and flexible benefits packagedesigned to support employee well-being, career development, and work-life balance. This includesprivate health and dental insurance,pension contributions,annual bonuses,gym membership support,professional subscriptions,paid maternity and paternity leave,income protection, nursery workplace benefits and many more.

Plus, We Offer

• Professional development: In order to aid career progression, you will be provided with the opportunity to attend exclusive business courses to help accelerate professional and network growth.
• Being part of a team with an entrepreneurial spirit that values stewardship and developing both our people and future generations. We want someone to seize the opportunity to drive us forward in directions that are meaningful to them and our clients
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

For further information, please see BearingPoint’s careers website.

Diversity

BearingPoint is an equal opportunities employer. We are committed to having a diverse and inclusive workforce where each individual feels they belong. Fostering a work environment with a strong sense of community and where everyone can thrive is a core pillar of our business. We are focused on attracting and retaining the best people with the right skills and the desire to deliver excellent results, regardless of background. In return, we will provide a working environment in which everyone feels valued and has the opportunity to fulfil their potential, where their talents are fully utilised and company goals are met. We celebrate the strength that comes from our similarities and our differences through local initiatives which promote inclusion, outreach, and respect.