AI Voice Solutions Lead

Transputec Ltd; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A technology solutions provider is seeking a hybrid Project Manager + Technical Lead to oversee the delivery of AI voice agents. The candidate will blend client communication with hands-on project coordination and technical work. A successful applicant will have a proven track record in API integrations and the ability to manage multiple projects efficiently. This is a full-time remote role with competitive compensation.

Qualifications

• 4–5 years in technical delivery, solutions engineering, or hybrid PM/engineering roles.
• Proven track record of API integrations and workflow automation.
• Skilled in estimation, timelines, and running multiple projects at once.

Responsibilities

• Own hands-on work: prompting, building flows, integrations.
• Oversee coordination: schedules, reporting, aligning technical + commercial.
• Supervise delivery partners: review work, enforce quality.

Skills

Technical delivery

API integrations

Workflow automation

Client communication

Project management

Tools

Retell AI

Make.com (Integromat)

n8n

VAPI

Job description

Location: Remote

Overview

We’re looking for a hybrid Project Manager + Technical Lead to own delivery of advanced AI voice agents. This role blends client communication, scoping, and project coordination with hands-on prompting, building, and integrations.

About the Role

We’re looking for a hybrid Project Manager + Technical Lead to own delivery of advanced AI voice agents. This role blends client communication, scoping, and project coordination with hands-on prompting, building, and integrations.

Your mission: make sure every agent we deliver feels natural, reliable, and creates a wow moment for clients.

Not a pure PM role – be ready to dive into builds, debug issues, and hold delivery partners accountable, while shaping timelines and keeping clients engaged.

Key Responsibilities

• Own hands-on work (35%): prompting, building flows, integrations, and ensuring natural agent output.
• Oversee coordination (20%): schedules, reporting, aligning technical + commercial.
• Provide scope estimates and contribute to tiered pricing/packages.
• Supervise delivery partners: review work, enforce quality, gate milestone payments.
• Maintain documentation, QA checklists, and internal best practices.

Requirements

• 4–5 years in technical delivery, solutions engineering, or hybrid PM/engineering roles.
• Proven track record of API integrations and workflow automation.
• Tools: Retell AI, Make.com (Integromat), n8n, VAPI, plus hands-on experience with AI agent building and coding workflows ("vibe coding").
• Demonstrated experience building and shipping 5–10 AI voice agents.
• Skilled in estimation, timelines, and running multiple projects at once.
• Comfortable managing remote delivery teams with strict QA standards.
• Able to balance strategic leadership with hands-on execution.

What Success Looks Like

• Independently runs 4–6 projects in parallel.
• Delivers agents that feel human, natural, and impress clients.
• Builds trust with clients through consistent communication.
• Establishes repeatable frameworks for prompting, QA, and handoffs.
• Reduces founder involvement by taking ownership of delivery.

Compensation & Setup

• Full-time, remote role.
• Required overlap: European hours + US mornings (until 1pm EST).
• Competitive compensation, based on experience.
• Long-term growth into senior leadership opportunities.