AI Supply Chain Subject Matter Expert (SME)

Capgemini; Birmingham; On-site; GBP 90,000 - 130,000; Full time

Job summary

Capgemini is seeking an AI Supply Chain Subject Matter Expert to guide clients through end-to-end transformation of supply chains using data, AI, generative AI and agentic AI. You will identify high-value use cases, shape roadmaps and support scalable solutions across planning, procurement, manufacturing, logistics, inventory, fulfilment and customer service.

The role requires deep supply chain expertise, practical AI knowledge, and a track record in delivering business value through data-driven

Qualifications

• Deep knowledge of supply chain domains such as planning, procurement, manufacturing, logistics, inventory, fulfilment or service operations.
• Practical understanding of AI, machine learning, generative AI and AI agents.

Responsibilities

• Partner with senior stakeholders to understand challenges, identify performance gaps and align AI initiatives with business priorities.
• Identify and prioritise AI opportunities across supply chain functions (demand planning, procurement, manufacturing, logistics, inventory, service operations).
• Evaluate and build business cases by assessing value, data readiness, process maturity, and implementation feasibility for AI use cases.
• Design AI transformation roadmaps and translate requirements into actionable plans with integration to enterprise systems.
• Drive stakeholder alignment and AI adoption through workshops, governance, and executive presentations.

Skills

Supply chain expertise

AI/ML knowledge

Stakeholder management

Cross-functional collaboration

Agile delivery

Job description

About Role

We are looking for an AI Supply Chain Subject Matter Expert to help clients transform their end-to-end supply chains using Data, AI, Generative AI and agentic AI. This role combines deep supply chain domain expertise with a practical understanding of digital and AI capabilities to identify high-value use cases, shape transformation roadmaps and support delivery of scalable solutions across planning, procurement, manufacturing, logistics, inventory, fulfilment and customer service.

About Role

We are looking for an AI Supply Chain Subject Matter Expert to help clients transform their end-to-end supply chains using Data, AI, Generative AI and agentic AI. This role combines deep supply chain domain expertise with a practical understanding of digital and AI capabilities to identify high-value use cases, shape transformation roadmaps and support delivery of scalable solutions across planning, procurement, manufacturing, logistics, inventory, fulfilment and customer service.

What You'll Be Doing

• Partner with senior stakeholders to understand supply chain challenges, identify performance gaps, and align AI initiatives with strategic business priorities.
• Identify and prioritize AI opportunities across key supply chain functions, including demand planning, supply planning, procurement, manufacturing, logistics, inventory optimization, and service operations.
• Evaluate and build business cases by assessing business value, data readiness, process maturity, technology fit, and implementation feasibility for AI use cases.
• Design AI transformation roadmaps and solutions by translating business requirements into actionable plans and supporting the implementation of AI, Machine Learning, Generative AI, and Agentic AI solutions integrated with existing enterprise systems.
• Drive stakeholder alignment and AI adoption through workshops, governance frameworks, operating models, executive presentations, and scaling strategies to ensure measurable business impact.

What You'll Bring

• Strong Supply Chain Expertise: Deep knowledge of one or more supply chain domains, including planning, procurement, manufacturing, logistics, warehousing, inventory, fulfillment, or service operations.
• Supply Chain Transformation & Digital Change Experience: Proven experience in supply chain transformation, consulting, operational excellence, digital initiatives, or technology-enabled change programs.
• Data & AI Knowledge: Practical understanding of AI, Machine Learning, Generative AI, AI agents, analytics, data products, and decision intelligence, with the ability to apply them to business challenges.
• Business Problem Solving & Stakeholder Management: Strong analytical skills with the ability to translate operational challenges into AI solutions, while effectively communicating with senior business, technology, and operations stakeholders.
• Cross-Functional Collaboration & Delivery: Experience facilitating workshops, developing business cases and executive presentations, and working in agile teams alongside data scientists, engineers, architects, product owners, and client teams.

Preferred Experience

AI-Enabled Supply Chain Solutions: Experience designing or implementing AI-driven solutions for forecasting, scenario planning, exception management, replenishment, sourcing intelligence, logistics, and inventory optimization.

Modern Data & Technology Knowledge: Understanding of cloud data platforms, modern data architectures, APIs, and integration patterns that support scalable AI solutions.

Consulting & AI Governance Expertise: Experience in consulting, pre‑sales, solution shaping, or client‑facing leadership, along with knowledge of responsible AI, model governance, data quality, change management, and user adoption.

Your Security Clearance

To be successfully appointed to this role you will need to undergo Baseline Personnel Security Standardchecks.

There are no nationality or residency restrictions, although if you have resided outside of the UK within the last3 years, further checks may be required.

There are other criteria and check required for BPSS, and throughout the recruitment process, you will beasked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

What does 'Get the future you want' mean to you?

You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts,who have got your back and will support you, every step of the way.

You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, andwe have invested in wellbeing apps such as Thrive and Peppy. Capgemini.Get the Future You Want

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free‑thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to-do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get The Future You Want | www.capgemini.com