AI Solutions BA: Shape Real AI Workflows for Customers

ServisBOT Inc.; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

ServisBOT Inc. in Manchester is seeking an AI Solutions Business Analyst to craft AI agent solutions tailored to client needs. This role requires collaboration across teams to translate customer challenges into actionable AI strategies. The ideal candidate will demonstrate strong business analysis skills and an understanding of AI tools.

Join a fast-paced environment where you can make a difference in the rapidly evolving AI landscape while enjoying a hybrid work setup.

Qualifications

• Solid experience in business analysis or customer-facing technology projects.
• Confident in leading customer workshops and documenting requirements.
• Curious about AI and how it can improve customer outcomes.

Responsibilities

• Lead discovery sessions with customers to understand business goals.
• Translate customer problems into clear AI agent use cases.
• Map current-state and future-state processes for AI integration.

Skills

Business analysis

Customer operations

Solution delivery

AI tools proficiency

Education

Experience in relevant technology projects

Tools

CRM systems

Chatbots

Workflow automation

Job description

ServisBOT Inc. in Manchester is seeking an AI Solutions Business Analyst to craft AI agent solutions tailored to client needs. This role requires collaboration across teams to translate customer challenges into actionable AI strategies. The ideal candidate will demonstrate strong business analysis skills and an understanding of AI tools.

Join a fast-paced environment where you can make a difference in the rapidly evolving AI landscape while enjoying a hybrid work setup.