AI Product Architect

Red Commerce Schweiz GmbH; Cambridge; Hybride; GBP 90 000 - 150 000; Plein temps

Résumé du poste

Red Commerce Schweiz GmbH is seeking an experienced AI Product Architect to lead architecture, design and delivery of enterprise AI solutions. You will shape AI roadmaps, governance, and product strategy across AWS and ServiceNow platforms.

The role requires translating business challenges into scalable AI-enabled products with strong stakeholder collaboration in an Agile environment.

Qualifications

• Proven experience as an AI Architect or equivalent.
• Designing and delivering enterprise AI solutions across complex landscapes.
• Strong knowledge of Generative AI, LLMs, ML, and AI product development.

Responsabilités

• Define AI strategy, architecture, and roadmap for AI-enabled products.
• Lead architecture reviews and ensure alignment with enterprise standards.
• Oversee integration of AI capabilities across ITSM/enterprise systems.
• Collaborate with stakeholders to drive AI-driven transformation.

Connaissances

AI Architect

Enterprise Architect

Product Architect

Solution Architect

AI Technology Lead

Generative AI

LLMs

Machine Learning

AWS

ServiceNow

Outils

AWS

ServiceNow

Description du poste

AI Product Architect

Location: Cambridge 3 days on site per week

Contract Type: Freelance Contract

IR35 Status: Outside IR35

Duration: 6+ months

Role Overview

We are seeking an experienced AI Product Architect to lead the architecture, design, and delivery of enterprise-scale Artificial Intelligence solutions across a diverse technology landscape. The successful candidate will combine deep expertise in AI, cloud platforms, enterprise architecture, and product strategy, with the ability to translate business challenges into scalable AI‑enabled products and services.

This role will work closely with business stakeholders, data teams, engineering teams, product owners, and executive leadership to define AI roadmaps, establish architecture standards, and oversee the successful implementation of AI‑powered capabilities.

The ideal candidate will have strong experience across Generative AI, Machine Learning, AWS cloud services, ServiceNow, enterprise integrations, and modern product delivery methodologies.

Key Responsibilities

• AI Product Strategy & Architecture
  • Define the vision, architecture, and roadmap for AI‑enabled products and platforms.
  • Translate business objectives into scalable AI solution architectures.
  • Design enterprise AI ecosystems encompassing data, models, applications, governance, and operational processes.
  • Lead architecture design reviews and ensure alignment with enterprise technology strategy.
  • Evaluate emerging AI technologies and provide recommendations for adoption and implementation.
• AWS Cloud Architecture
  • Architect AI solutions leveraging AWS cloud‑native services.
  • Design scalable, secure, and resilient AI platforms using AWS services.
  • Define cloud reference architectures and best practices.
  • Guide teams on performance optimisation, security controls, and cost management.
  • Ensure AI platforms comply with organisational security and governance standards.
• ServiceNow AI Integration
  • Define AI integration strategies within the ServiceNow ecosystem.
  • Lead implementation of AI‑enabled ServiceNow capabilities including:
    • Virtual Agent
    • Predictive Intelligence
    • Generative AI
    • Now Assist
    • Workflow Automation
    • Knowledge Intelligence
  • Ensure seamless integration between ServiceNow, enterprise systems, and AI platforms.
  • Support AI‑driven process transformation across ITSM, ITOM, HRSD, CSM, and SecOps.
• Product & Delivery Leadership
  • Work closely with Product Managers and business leaders to prioritise AI opportunities.
  • Establish product architecture governance and design authority processes.
  • Support Agile and product‑centric delivery methodologies.
  • Drive alignment between architecture, engineering, security, and business stakeholders.
  • Define measurable outcomes and success metrics for AI initiatives.

Required Skills & Experience

• Proven experience as an AI Architect, Enterprise Architect, Product Architect, Solution Architect, or AI Technology Lead.
• Significant experience designing and delivering enterprise AI solutions.
• Strong knowledge of Generative AI, Large Language Models (LLMs), Machine Learning, and AI product development.
• Experience establishing AI architecture standards and governance models.
• Strong stakeholder engagement skills with the ability to influence senior leaders.
• Experience working within complex enterprise environments.
• Strong understanding of cloud‑native architectures and modern integration patterns.
• Experience working within Agile delivery environments.