AI Product Analyst

Investigo; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A public sector body is seeking an experienced AI product analyst to support the development and governance of AI-enabled digital products. You will analyze user behavior and conduct research, working closely with product owners to define clear requirements. Relevant certifications and experience in data visualization tools are essential. This role offers the opportunity to shape responsible AI adoption within the organization's digital landscape.

Qualifications

• Experience in a Product analyst role with face‑to‑face support.
• Familiarity with Analytics tools, AI, or Microsoft CoPilot.
• Experience working with visualisation Software.

Responsibilities

• Analyse user behaviour, product usage, and feedback for AI-enabled services.
• Conduct qualitative and quantitative research to understand user needs.
• Collaborate to define requirements for AI use cases.
• Conduct market research to identify emerging AI technologies.
• Prepare reports and dashboards for AI product performance.
• Define and track key performance indicators (KPIs) for AI products.

Skills

Data Analysis

User Research

Market Analysis

Reporting

Performance/Product Adoption

Education

Relevant professional certification or equivalent experience

PRINCE2 Foundation or AGILE certification

Tools

Power BI

Python

R

Google Analytics

Job description

Our client a public sector arm's length body are looking for a superstar to join in a newly created role.

Under the direction of the Digital Products Manager, as an AI product analyst you will support the development, implementation, and governance of AI-enabled digital products and services. This role will play a key part in shaping how artificial intelligence is responsibly adopted across the organisations digital estate, ensuring alignment with strategic priorities, ethical standards, and public trust.

You will work closely with the Digital Products Manager, contribute to the AI Working Group, and provide regular insights and updates to the Portfolio Management Office.

Key Accountabilities include

Data Analysis

• Analyse user behaviour, product usage, and feedback to generate actionable insights for AI-enabled digital services.
• Use tools such as Power BI, Python, or R to visualise data and support decision‑making across product lifecycles

User Research

• Conduct qualitative and quantitative research to understand user needs, behaviours and pain points in relation to AI‑driven products.

Requirements Gathering

• Collaborate with product owners, technical teams, and policy leads, to define clear and measurable requirements for AI use cases

Market Analysis

• Conduct horizon scanning and market research to identify emerging AI technologies and trends relevant to electoral services.

Reporting

• Prepare structured reports and dashboards for the Portfolio Management Office (PMO) on AI product performance, risks, and milestones

Performance / Product Adoption

• Define and track key performance indicators (KPIs) for AI enabled products, including accuracy, fairness, and user satisfaction

Essential Experience

• Relevant professional certification or equivalent experience (Microsoft, ITIL, Google analytics, PowerBI, etc)
• Experience in a Product analyst role with face‑to‑face support.
• Experience working with visualisation Software
• PRINCE2 Foundation or AGILE certification (desireable)
• Familiarity with Analytics tools AI/Microsoft CoPilot/Generative AI knowledge

If this sounds like you and you are an excellent communicator with a go getter attitude, apply now!