AI-First Product Manager for Veterinary SaaS

Lupa Pets; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Lupa Pets, based in Paddington, London, is hiring a Product Manager to own domains end-to-end at a fast-growing AI-native SaaS startup for veterinary practices. You will define roadmaps, ship AI-powered features, and work with Engineering and Design to ship quickly while maintaining quality.

You will focus on real-world vet workflows and measurable outcomes. Ideal candidates have SaaS PM experience, comfort with AI capability, and a track record of roadmap ownership; healthcare or regulated

Qualifications

• Solid background as a PM at a SaaS company, ideally one that was building 0–1 products in a fast-moving, resource-constrained environment.
• Experience shipping AI-powered features, you understand what LLMs can and can’t do, and you know how to design around their limitations
• A track record of owning a roadmap and making difficult trade-offs under real constraints, not just managing a backlog
• Strong technical fluency, you don’t need to write the code, but you can engage meaningfully in architectural conversations
• Experience in health-tech, vertical SaaS, or a regulated industry (nice to have)
• Background at a FAANG company or high‑growth VC‑backed startup (nice to have)

Responsibilities

• Own product areas end-to-end, from zero-to-one discovery through to shipping, measuring, and iterating in production
• Define and drive the roadmap for your domain, making hard prioritisation calls that balance customer pain, AI capability, and commercial impact
• Work at the intersection of AI and B2B SaaS, defining how LLM-powered features get embedded into clinical and operational workflows that vets actually use
• Run tight discovery loops with customers; getting into practices, watching how vets work, and translating messy real-world problems into sharp product decisions
• Collaborate daily with Engineering and Design to ship fast, without sacrificing quality or coherence
• Align with Sales, Marketing, and Customer Success to ensure what you build lands well and drives measurable outcomes
• Define success metrics for every initiative and hold yourself accountable to them
• Contribute to how the product team operates, our processes are still forming and you’ll help shape them

Skills

SaaS product management

AI-powered features

Roadmap ownership

Technical fluency

Health-tech / regulated industry

FAANG/VC-backed startup experience

Job description

Lupa Pets, based in Paddington, London, is hiring a Product Manager to own domains end-to-end at a fast-growing AI-native SaaS startup for veterinary practices. You will define roadmaps, ship AI-powered features, and work with Engineering and Design to ship quickly while maintaining quality.

You will focus on real-world vet workflows and measurable outcomes. Ideal candidates have SaaS PM experience, comfort with AI capability, and a track record of roadmap ownership; healthcare or regulated