AI Enablement Analyst

MS Amlin Business Services; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Holiday 28 days

Pension plan

Private medical

Flex Fund

Life Assurance

Bank holidays flexibility

Job summary

MS Amlin Business Services is seeking an AI Enablement Analyst to join its AI Centre of Enablement (CoE) in London. You will coordinate AI demand, manage projects, and support governance activities to turn ideas into measurable outcomes across business and technology teams.

You will develop reporting on AI adoption, value and portfolio progress for senior leadership, and help define use cases, capture benefits, and build compelling business cases for new AI initiatives.

Qualifications

• Experience in a Business Analyst, Product Analyst, Change Management, Portfolio Management, PMO or similar role.
• Strong organisational and communication skills coordinating meetings, governance activities and reporting processes.
• Ability to assess opportunities, challenge requirements and define measurable outcomes and benefits.
• Experience producing management information, dashboards, KPIs and portfolio reporting for senior stakeholders.
• Hands-on experience with AI and emerging technologies, able to discuss technical concepts with both technical and non-technical audiences.

Responsibilities

• Manage and maintain the AI Use Case Portfolio, ensure new AI opportunities are assessed, tracked and progressed through governance and delivery processes.
• Coordinate intake, review and prioritisation of AI ideas with stakeholders to understand problems and define value.
• Support AI CoE governance by organising forums, preparing materials, tracking decisions and following through actions.
• Develop and maintain reporting on AI activity, adoption, value, benefits realisation and portfolio progress for leadership.
• Work with business and technology teams to define use cases, capture requirements and support business cases for new AI initiatives.
• Help create AI standards, templates and governance artefacts to enable safe and effective AI adoption.

Skills

Business Analyst

Product Analyst

Change Management

Portfolio Management

PMO

Job description

Location: London

Contract Type: Fixed Term Contract – 12 Months

Work Pattern: Full Time and Hybrid

About The Role

We are looking for an AI Enablement Analyst to join our growing AI Centre of Enablement (CoE). This role will help shape how AI is governed, adopted and scaled across MS Amlin Business Services (MS ABS), working with business and technology teams to turn ideas into measurable outcomes.

Acting as the operational engine of the AI CoE, you will coordinate AI demand, maintain our portfolio of AI initiatives, support governance activities, produce management reporting, and help ensure AI opportunities are prioritised, delivered and tracked consistently. This role is ideal for someone who enjoys working across multiple stakeholders, bringing structure to emerging technologies, and helping teams realise value from innovation.

MS Amlin Business Services (MS ABS) supports our entire organisation through IT, Cyber, Procurement, Legal, HR, Facilities Management and Finance. Our vision is to be a trusted partner and solution provider of choice.

MS Amlin is part of a global top-10 insurance group, MS&AD. We’re made up of four distinct businesses covering Global Reinsurance, Lloyds Franchise, Local Specialty Insurer, and Business Services

What You’ll Spend Your Time Doing

• Manage and maintain the organisation's AI Use Case Portfolio, ensuring new AI opportunities are assessed, tracked, prioritised and progressed through the appropriate governance and delivery processes.
• Coordinate the intake, review and prioritisation of AI ideas, working with stakeholders to understand business problems, challenge assumptions, assess potential value and help determine the most appropriate solution approach.
• Support the operation of the AI Centre of Enablement by organising governance forums, preparing meeting materials, tracking decisions, maintaining action logs and ensuring agreed activities are followed through to completion.
• Develop and maintain reporting on AI activity, including adoption, usage, business value, benefits realisation, key performance indicators and portfolio progress for leadership stakeholders.
• Work with business and technology teams to define use cases, document requirements, capture expected benefits and support the development of business cases for new AI initiatives.
• Help create and maintain AI standards, templates, guidance material, assessment forms, governance artefacts and reusable assets that support the safe and effective adoption of AI across the organisation.

You’re Going To Enjoy This Job If You…

• Enjoy working with both business and technical stakeholders to solve problems and turn ideas into practical outcomes.
• Like bringing structure, organisation and governance to fast-moving and evolving areas of technology.
• Are naturally curious and enjoy learning about emerging technologies, while focusing on the business value they can deliver.
• Enjoy challenging ideas constructively and asking the right questions to ensure effort is focused on the highest-value opportunities.
• Take pride in producing high-quality reports, presentations, governance packs and stakeholder communications.
• Want to help build and mature a new organisational capability from the ground up and play a visible role in its success.

What We Need From You

• Experience in either a Business Analyst, Product Analyst, Change Management, Portfolio Management, PMO or similar role, with the ability to work across multiple stakeholders and competing priorities.
• Strong organisational and communication skills, with experience coordinating meetings, governance activities, reporting processes and delivery initiatives.
• Ability to assess business opportunities, challenge requirements constructively and help stakeholders define measurable outcomes and benefits.
• Experience producing management information, dashboards, key performance indicators, reporting packs or portfolio reporting for senior stakeholders.
• Hands on experience of working with artificial intelligence and emerging technologies, with the ability to understand technical concepts and discuss them confidently with both technical and non-technical audiences.

What Can You Expect From Us?

• Competitive Base Salary
• Performance Related Discretionary Bonus
• Holiday: 28 days core annual leave, and you can buy up to 5 days
• Pension: A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%)
• Private Medical: cover for yourself. Family members/dependants can be added
• Flex Fund: £1,000 (pro-rated based on start date) to spend on flexible benefits
• Life Assurance: 5x annualised base salary
• Bank Holidays: To support the diverse backgrounds and beliefs of our team, we offer employees the flexibility to exchange bank holidays for alternative dates that better reflect their personal, cultural, or religious preferences.

Each one of us is unique because of our backgrounds, what we have learned so far and how we express that. Establishing an inclusive attitude helps us, organisationally, to ‘think outside the box’ because it calls on that diverse range of ideas, perspectives and lived experiences.

We commit to continuing our work towards a more diverse and inclusive future by recognising that our business, our teams and every colleague has a part to play in driving the positive change we all want to see.

Our values demonstrate our commitment to providing an environment in which each and every colleague is respected for who they are and what they can contribute to the business, regardless of nationality, race, ethnicity, religion/faith, sexual orientation, gender identity, gender expression, disability, socio-economic background, sex or age.

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