AI-Driven Resource Forecasting Analyst

Allianz; Birmingham; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

A leading global insurance provider is seeking a Resource Planning Analyst to enhance customer experiences through accurate forecasting and resource management. You will utilize AI solutions and data-driven insights to align staffing with business priorities. Ideal candidates will possess resource planning experience and strong analytical skills. The role offers hybrid working and attractive benefits, including a performance-related bonus and flexible holiday options.

Benefits

Hybrid working

Annual performance-related bonus

Contributory pension scheme

Retail discounts

Volunteering days

Qualifications

• 2–5 years in resource planning or operations analysis.
• Awareness of AI concepts applied in resource planning.
• Experience with digital forecasting in multi-channel environments.

Responsibilities

• Build short- and long-term forecasts for channels.
• Use advanced analytics to improve forecasting accuracy.
• Design schedules to meet customer demand.

Skills

Resource planning experience

Advanced MS Excel

Strong analytical skills

Excellent communication

Problem-solving skills

Education

Degree in Business, Mathematics, Statistics, or Data Science

Tools

Workforce management tools

Digital forecasting tools

Job description

A leading global insurance provider is seeking a Resource Planning Analyst to enhance customer experiences through accurate forecasting and resource management. You will utilize AI solutions and data-driven insights to align staffing with business priorities. Ideal candidates will possess resource planning experience and strong analytical skills. The role offers hybrid working and attractive benefits, including a performance-related bonus and flexible holiday options.