AI-Driven Product Director | Human-Centered Design

Fromfolio; Greater London; Hybrid; GBP 90,000 - 100,000; Full time

Benefits offered by this job

In-person studio

Flexible work

Job summary

IDEO London seeks a Digital Product Director to shape AI-driven design, embedding in client work and leading product engagements from brief through to market. You will help build IDEO’s AI product practice in Europe, treating regulatory landscape as a design brief and mentoring designers and product leads.

You will advance client relationships, scope follow-on work, and represent IDEO externally through talks, writing, and thought leadership, with a strong emphasis on responsible AI design.

Qualifications

• Led and launched complex digital products at senior/director level, in-house or consultancy.
• Experience shipping AI-enabled products.
• Proven prototyping ability beyond existing builds.
• Understanding of AI's impact on product design (agentic systems, LLMs, human-AI interaction).
• Portfolio across multiple platforms and contexts.

Responsibilities

• Lead digital product engagements from brief through to market, owning quality, pace, and the client relationship.
• Act as main client contact on strategic accounts and build trust beyond the immediate project team.
• Direct multidisciplinary teams with clear thinking, rigour, and craft.
• Help clients design for agentic systems, human-AI collaboration, and non-deterministic interfaces.
• Prototype and pressure-test concepts early, including with live models.
• Represent IDEO externally through talks, writing, and thought leadership.

Skills

Senior leadership

Product strategy

Client management

Team leadership

UX design

Prototyping

AI product

Stakeholder management

Tools

Figma

Prototyping tools

Live models

Job description

IDEO London seeks a Digital Product Director to shape AI-driven design, embedding in client work and leading product engagements from brief through to market. You will help build IDEO’s AI product practice in Europe, treating regulatory landscape as a design brief and mentoring designers and product leads.

You will advance client relationships, scope follow-on work, and represent IDEO externally through talks, writing, and thought leadership, with a strong emphasis on responsible AI design.