AI-Driven Ground Operations Performance Lead

easyJet; Luton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A major low-cost airline in the UK is seeking a Head of Ground Operations Performance to lead a talented team and drive strategies for operational metrics and data-driven initiatives. This role requires substantial leadership experience within complex operational environments, robust analytical skills, and the ability to influence stakeholders. Competitive salary, bonus potential, and excellent employee benefits are offered. The position supports hybrid working in Luton.

Benefits

Competitive base salary

Up to 30% bonus

25 days holiday

Private healthcare

Flexible benefits package

Excellent staff travel benefits

Qualifications

• Proven leadership experience managing analysts or performance teams, ideally within aviation.
• Strong analytical skills with expertise in data analysis and performance management systems.
• Deep understanding of ground operations metrics and processes is highly desirable.

Responsibilities

• Develop and implement strategies that drive AI and data-led initiatives.
• Ensure effective data usage across the department while maintaining integrity.
• Provide accurate reporting and analysis to support operational KPIs.

Skills

Leadership

Analytical skills

Communication

Project management

Continuous improvement

Education

Degree in Business, Analytics, Operations Management

Tools

Power BI

Tableau

Job description

A major low-cost airline in the UK is seeking a Head of Ground Operations Performance to lead a talented team and drive strategies for operational metrics and data-driven initiatives. This role requires substantial leadership experience within complex operational environments, robust analytical skills, and the ability to influence stakeholders. Competitive salary, bonus potential, and excellent employee benefits are offered. The position supports hybrid working in Luton.