AI Customer Success Associate

Elite Hiring Solution; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A fast-growing AI solutions provider in the City Of London seeks an enthusiastic AI Customer Success Associate. Your role involves building relationships with clients, guiding them through onboarding, and ensuring they harness the full potential of our AI solutions. Ideal candidates will have strong communication skills and a customer-focused approach. This offers an excellent opportunity for career growth in a dynamic industry.

Benefits

Excellent salary

Full training on AI products

Continuous learning and development

Career growth opportunities

Qualifications

• Previous experience in client support, customer success, or account management is a plus.
• A desire to grow a long-term career in technology, business, or relationship management.

Responsibilities

• Build and nurture long-term relationships with clients using AI software solutions.
• Guide new customers through onboarding and ensure a smooth adoption process.
• Provide ongoing support, insights, and best practices to help clients achieve success.
• Collaborate with internal teams to identify opportunities for improvement and upselling.
• Deliver exceptional service and maintain high levels of customer satisfaction.

Skills

Excellent communication

Empathy

Problem-solving skills

Customer-focused mindset

Attention to detail

Job description

Overview

Our client, a fast-growing provider of AI-powered software solutions, is looking for enthusiastic and driven AI Customer Success Associates to join their expanding team. This is a fantastic opportunity to launch your career in the thriving world of artificial intelligence while helping businesses unlock the full potential of innovative technology.

Responsibilities

• Build and nurture long-term relationships with clients using AI software solutions.
• Guide new customers through onboarding and ensure a smooth adoption process.
• Provide ongoing support, insights, and best practices to help clients achieve success.
• Collaborate with internal teams to identify opportunities for improvement and upselling.
• Deliver exceptional service and maintain high levels of customer satisfaction.

What\'s on Offer

• Excellent salary.
• Full training on AI products, tools, and customer success strategies no technical background required.
• Continuous learning and development to enhance your client management and communication skills.
• An opportunity to grow within an exciting, fast-moving sector with huge career potential.

Who We\'re Looking For

• Excellent communication, empathy, and problem-solving skills
• A proactive, customer-focused mindset with strong attention to detail
• Previous experience in client support, customer success, or account management is a plus
• A desire to grow a long-term career in technology, business, or relationship management

Why Join Our Client?

AI is transforming industries worldwide, and our client sits at the heart of that transformation. As an AI Customer Success Associate, you\'ll play a vital role in ensuring clients achieve real, measurable value from cutting-edge AI solutions backed by comprehensive training, support, and career progression opportunities