AI Chatbot Engineer for Sprinklr CX Solutions

BT Group; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in Manchester is seeking a Sprinklr Chatbot Developer to design and develop AI-powered conversational solutions. In this role, you'll create and maintain chatbots, integrate them with external systems, and implement machine learning models for improved performance. Strong troubleshooting skills and experience with conversational AI are essential. The position offers the opportunity to work with cutting-edge technology in a dynamic environment.

Qualifications

• Experience developing chatbots on Sprinklr platform or other CX platforms.
• Production-grade conversational AI solutions experience is essential.
• Strong troubleshooting across bot logic, integrations, and platform configuration.

Responsibilities

• Design and develop chatbots using Sprinklr's Conversational AI.
• Implement and train ML models for bot enhancements.
• Integrate bots with external systems via APIs.

Skills

Chatbot development expertise

Conversational AI knowledge

Troubleshooting skills

Agile methodology experience

Excellent communication

Job description

A leading telecommunications company in Manchester is seeking a Sprinklr Chatbot Developer to design and develop AI-powered conversational solutions. In this role, you'll create and maintain chatbots, integrate them with external systems, and implement machine learning models for improved performance. Strong troubleshooting skills and experience with conversational AI are essential. The position offers the opportunity to work with cutting-edge technology in a dynamic environment.