AI Bot Developer

LA International; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading technology firm in the United Kingdom is seeking an AI Bot Developer to enhance chat and voice bots within their contact centre solutions. The role is remote and involves collaboration with an international team to innovate and implement features. Candidates should have strong expertise in Conversational AI platforms and systems integration. This initial 6-month contract offers a dynamic work environment with diverse opportunities.

Qualifications

• Strong expertise in Conversational AI platforms such as Cognigy, IBM Watson, Google Dialogflow.
• Knowledge of integrating with third-party systems.
• Lead technical project development for Conversational AI solutions focusing on innovation.

Responsibilities

• Develop and optimise chat and voice bots within a contact centre solution.
• Collaborate with an international team to drive the success of Conversational AI solutions.
• Implement new features for third-party system integrations.

Skills

Conversational AI platforms expertise

Integration with third-party systems

Technical project development

Enhancement of Generative AI applications

Job description

AI Bot Developer

Our client is looking for an AI bot developer to develop and optimise chat and voice bots within a contact centre solution. Candidates will have strong expertise in Conversational AI platforms.

Responsibilities

Your responsibilities cover technical project development, innovation, feature integration, business contribution, customer satisfaction, team development, and supporting implementation projects. You will collaborate with an international team to drive the success and scalability of our Conversational AI solutions.

Skills

• Strong expertise in Conversational AI platforms such as Cognigy, IBM Watson, Google Dialogflow
• Knowledge of integrating with third‑party systems
• Lead technical project development for Conversational AI (CAI) solutions, focusing on innovation and scalability.
• Drive the integration of new features and third‑party system integrations to improve profitability.
• Design, develop, train, and optimise chat and voice bots to meet customer needs.
• Implement new features, including external application integrations.
• Enhance Generative AI applications, such as FAQ and Knowledge Base Systems, Copilot system, text summarisation, language translation, user profiling, and personalisation.
• Train bot Natural Language Understanding (NLU) models and analyse bot performance.

The contract is for 6 months initially and is based remotely.

To be considered please send over your latest CV.

LA International welcomes applications from all sections of the community and from people with diverse experience and backgrounds.