AI And Technology Operations Manager

Cityscape Recruitment; City Of London; On-site; GBP 40,000; Full time

Job summary

A leading recruitment firm in London is looking for a Technology Integration Specialist to enhance recruitment processes through innovative tools. This role involves evaluating new technologies, managing their implementation, and training teams on these systems. The ideal candidate will have a robust technical background and experience with AI, automation, and user adoption. This position offers a salary around £40,000 and benefits including commission based on placements.

Benefits

22 days of holidays plus statutory

Incentives from placements

Team events

Employee Assistance Programme

Qualifications

• Proven experience implementing or managing technology tools or systems (AI, automation, or integrations).
• Understanding of change management and user adoption.
• Confidence in testing and applying tools in a live environment.

Responsibilities

• Research and evaluate new technologies for efficiency.
• Introduce and integrate tools into the tech stack.
• Manage implementation and training for new tools.

Skills

Implementing technology tools

Understanding change management

Strong communication skills

Tools

JobAdder

Job description

About the Cityscape

We work with construction professionals considering their next career move — helping them make informed decisions now and for the entirety of their career. Over 16 years, we've built a solid foundation in our sector and earned one of the most credible reputations in the industry. We know our market, speak our clients' language, and do things the right way.

About the Role

This is a brand-new position for someone who thrives at the intersection of technology and recruitment. You'll explore, test, and introduce tools that improve the productivity of our consultants and make them more efficient — from AI chatbots and sourcing tools to system integrations and custom-built solutions.

You'll play a key role in shaping how technology supports our consultants day to day, taking ideas from trial to implementation, and ensuring new systems deliver real results. Once tools are embedded, you'll use them to support candidate sourcing, business development, and general recruitment activity — managing their implementation and roll-out, ensuring team adoption through training and by demonstrating their value in practice before handing them over.

Responsibilities

• Researching and evaluating new technologies that could drive efficiency and performance
• Introducing, testing, and integrating tools into our current tech stack (including JobAdder)
• Managing implementation and roll-out, including user adoption and training
• Acting as our in-house “AI-led recruiter,” using new tools to source candidates and generate leads
• Supporting the Operations Director in shaping our overall technology strategy
• Helping to manage change, ensuring new processes are adopted effectively and sustainably

Rewards and Benefits

• Salary: Around £40,000, depending on experience
• Incentives: Earn 2.5% commission from the first 5 placements or roles generated via each new tool developed
• Holidays: 22 days + statutory
• Team events and Employee Assistance Programme (EAP)
• Scope to shape the role around your skills and interests as it evolves

Requirements

We're looking for someone with a strong technical mindset and a practical, hands-on approach. You'll be curious about technology, passionate about how AI can enhance recruitment, and comfortable working closely with non-technical teams.

Experience and skills:

• Proven experience implementing or managing technology tools or systems (AI, automation, or integrations)
• Understanding of change management and user adoption
• Confidence in testing, refining, and applying tools in a live environment
• Comfortable engaging in some recruitment-related activity using the technology you introduce
• Strong communication and stakeholder management skills

Personal attributes:

• Balanced and adaptable — able to manage multiple demands in a busy, sales-driven environment
• Resilient and confident enough to hold ground when needed
• Supportive and patient when introducing change
• Proactive, resourceful, and keen to make a real impact