AGT Technical Support Team Leader

Siemens Gas and Power GmbH & Co. KG; Warwick; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary Package

Opportunities to work on a variety of

Job summary

Siemens Energy in the United Kingdom seeks an AGT Technical Support Team Leader to guide a dedicated team of engineers delivering frontline support for aero-derivative gas turbines and rotating equipment across Europe.

You will mentor staff, manage daily caseloads, and collaborate with Service Engineering to implement effective, lasting solutions that keep customers operating smoothly and safely.

Qualifications

• Engineering degree required or equivalent professional experience.
• Experience leading a technical support team is essential.
• Strong problem-solving and collaboration abilities.

Responsibilities

• Lead and mentor a team of Technical Support Engineers across Europe.
• Provide front-line technical support for Aero-Derivative Gas Turbines and rotating equipment.
• Collaborate with Service Engineering and Design Authorities to resolve issues and implement improvements.
• Manage daily case loads and ensure timely, high-quality solutions for customers.
• Develop team skills in authority and operations management and engage with customers.

Skills

Team leadership

Technical support

Problem solving

Interpersonal skills

Education

Engineering degree

Job description

\"We energize society\" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.

United Kingdom of Great Britain and Northern Ireland

Warwickshire

Warwick

Company

Industrial Turbine Company (UK) Limited

Organization

Gas Services

Business Unit

Distributed

Full-time

Experience Level

Professional / Experienced

A Snapshot of Your Day

As the AGT Technical Support Team Leader at Siemens Energy, you will lead a dedicated team of Technical Support Engineers, providing essential front-line technical support for our Aero-Derivative Gas Turbines and rotating equipment across Europe. Your role will involve mentoring team members, managing daily case loads, and collaborating with Service Engineering teams to deliver effective solutions, ensuring our customers experience seamless operations and exceptional service.

How You'll Make an Impact

• Lead and mentor a team of Technical Support Engineers, fostering their professional development.
• Provide front-line technical support for Siemens Energy Aero-Derivative Gas Turbines and rotating equipment, ensuring efficient operations.
• Collaborate with Service Engineering and Design Authorities to resolve technical issues and implement long-term improvements.
• Manage the day-to-day case load of the team, driving successful delivery and removing blockers.
• Develop and enhance team skills in technical authority and business operations management.
• Engage with customers to ensure a positive user experience and continuity of operations.

What You'll Bring

• Degree in Engineering (Electrical/Mechanical) or equivalent professional experience.
• 5+ years of operational engineering experience with gas turbines and rotating equipment, preferably aero-derivative variants.
• Strong problem-solving skills for complex engineering challenges.
• Excellent interpersonal skills, with a focus on collaboration and positive contributions.
• Ability to manage time effectively and adapt to changing circumstances.
• Resilience and perseverance in handling multifaceted activities with diverse stakeholders.

About the Team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

• Competitive Salary Package
• Opportunities to work on a variety of innovative projects