Agency Management Operations

Bank of America; City Of London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading financial institution is seeking an Agency Management – Team Lead in Bromley. The candidate will coordinate internal and external requests related to complex syndicated credit facilities. Responsibilities include closing deals, maintaining databases, and ensuring document clarity. Ideal candidates will have experience in commercial credit lending, excellent organizational, and communication skills.

Benefits

Private healthcare

Competitive pension plan

Flexible benefits options

Access to mental health services

Charity donation matching

Qualifications

• Experience with the Syndicated Loan environment and process.
• High ability to prioritize and manage deliverables.
• Knowledge of GCB/GIB environment.

Responsibilities

• Act as the primary contact for business partner inquiries.
• Close new deals, amendments, waivers, and consents.
• Maintain database of deal-specific contacts.

Skills

Commercial credit lending and portfolio management experience

Excellent communication skills

Excellent organizational skills

Influencing and negotiating skills

Critical thinking

Ability to adapt to change

Job description

Overview

Job Description:

Job Title: Agency Management – Team Lead

Corporate Title: VP

Location: Bromley

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location

Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you will find plentiful and easy commuting routes, with central London just 15 minutes away by train.

Job Description

Primary contact/coordinator for internal and external business partner and issuer requests and inquiries related to moderately complex syndicated or club credit facilities for which Bank of America acts as Administrative Agent. Has solid knowledge and understanding of credit products and syndication process and governing documents including complex agreements and ancillary documents related to moderately complex unsecured/secured credits and troubled deals. With minimum supervision, reviews and comments on loan agreement drafts for clarity, agency issues, and operational feasibility to ensure that final documents are workable for all parties; closes new deals, amendments, waivers, and consents. Proactively identifies and resolves complex issues related to portfolio; highly complex situations may require assistance of experienced Agency Management Officer or Team Leader. Demonstrates good judgment and seeks advice appropriately. Maintains database of deal-specific contacts; disseminates financial/compliance information; impartially communicates with investors; works with counsel (in-house and outside); arranges meetings for issuer/investors. Has mastered the Agency Management Officer (AMO) role and is client focused and respected by associates. Demonstrates potential to grow into more senior leadership role. Adept at prioritizing workload.

Responsibilities

• Ability to play team “quarterback” leadership role in deal/amendment closing process
• Excellent communication skills; able to target messaging to different audiences
• Ability to navigate the enterprise, research and resource information across the bank
• Highly organized, proactive, and able to plan, prioritize and manage deliverables
• Ability to influence, negotiate and lead diverse groups to achieve desired results
• Applies critical thinking to analyze, identify and deal with legal, business, reputation, and operational risk
• Adapts well to a quickly evolving environment

What we are looking for

• Commercial credit lending and portfolio management experience
• Experience with the Syndicated Loan environment and process
• Knowledge of GCB/GIB environment, organizational alignment, strategic priorities
• Cross Border and/or Multicurrency lending or operations experience

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependents, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.