Aftersales & Technical Support Manager - Equipment

Wallace Hind Selection LTD; Huntingdon; On-site; GBP 55,000; Full time

Job summary

A machinery manufacturer in Bedford is seeking an Aftersales Manager to lead a product support team, manage after sales issues, and provide technical support to both sales and production teams. The ideal candidate will have a strong background in mechanical or electrical engineering, exceptional communication skills, and the ability to handle warranty claims and technical support responsibilities effectively. This role offers a salary up to £55,000 along with comprehensive benefits, including 25 days of holiday and private medical insurance.

Benefits

25 Days Holiday

Private medical

Company bonus

Qualifications

• Experience in after sales support for warranty issues and service.
• Technically minded with experience in capital equipment or industrial machinery.
• Strong leadership experience managing a team.

Responsibilities

• Lead the product support team, providing hands-on support as needed.
• Manage after sales issues, including warranty claims and technical support.
• Work closely with production teams to resolve after sales concerns.
• Support presales technically and assist with sales tenders.

Skills

Team management

Strong communication

Project management

Budgeting skills

Education

Mechanical or Electrical Engineering qualification

Job description

A machinery manufacturer in Bedford is seeking an Aftersales Manager to lead a product support team, manage after sales issues, and provide technical support to both sales and production teams. The ideal candidate will have a strong background in mechanical or electrical engineering, exceptional communication skills, and the ability to handle warranty claims and technical support responsibilities effectively. This role offers a salary up to £55,000 along with comprehensive benefits, including 25 days of holiday and private medical insurance.