Aftersales Manager - Lead Service Team & Customer Care

Perfect Placement Ltd; Bournemouth; On-site; GBP 38,000 - 44,000; Full time

Job summary

A reputable motorhome dealership in Bournemouth is seeking an experienced Aftersales Manager to lead the service team. This role involves overseeing daily operations, managing service bookings, and providing exceptional customer care. Ideal candidates will have strong leadership skills and technical expertise. The position offers a competitive salary and opportunities for training and career development within a family-run environment.

Benefits

Competitive salary up to £38,000

Monday to Friday, 08:00AM - 5:30PM, no weekends

Ongoing training and career development

Supportive team environment

Opportunity for growth in a customer-focused business

Qualifications

• Experience in managing service teams in the automotive industry.
• Ability to deliver outstanding customer care.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily operations of the Aftersales department.
• Act as the main point of contact for customers.
• Manage service bookings and workshop scheduling.
• Handle warranty claims and parts ordering.

Skills

Customer care

Technical expertise

Leadership skills

Job description

A reputable motorhome dealership in Bournemouth is seeking an experienced Aftersales Manager to lead the service team. This role involves overseeing daily operations, managing service bookings, and providing exceptional customer care. Ideal candidates will have strong leadership skills and technical expertise. The position offers a competitive salary and opportunities for training and career development within a family-run environment.