Aftersales Advisor

Perfect Placement UK Ltd; Wales; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive recruitment agency is looking for an Aftersales Advisor in the Llanybydder area. You will engage with customers to identify their requirements and manage bookings in the Aftersales department. Ideal candidates should have experience in vehicle parts and possess a full UK driving license. The role offers a salary up to £27,500 and additional benefits including a dual-tiered bonus, training, and career development opportunities.

Benefits

Starting salary up to £27,500

Dual-tiered bonus of £300–£600 per month

20 days annual leave plus bank holidays

Workplace pension scheme

Full training

High street discount schemes

Qualifications

• Previous working experience in Vehicle Parts.
• Experience with Motor Trade DMS systems.
• Full UK Driving Licence.

Responsibilities

• Meet and greet Service Customers and identify their requirements.
• Take Aftersales Department bookings.
• Advise customers on additional work and gain authorization.
• Upsell services to customers.

Skills

Customer service

Confident in upselling

Experience in Vehicle Parts

Motor Trade DMS systems

Job description

Overview

Aftersales Advisor required for Automotive Specialist in the Llanybydder area. Our Client is seeking an Aftersales Advisor to work within their franchised approved Car Dealership Aftersales department. The ideal Aftersales Advisor will have a flexible and can-do attitude and will offer fantastic customer service.

Benefits

• Starting salary up to £27,500 dependent on experience and current earnings.
• Access to a dual-tiered bonus of £300–£600 per month.
• 20 days annual leave plus the 8 bank holidays.
• Workplace pension scheme.
• Full manufacturer-approved and in-house training.
• Access to internal benefits, such as high street discount schemes and internal discounts on parts, labour & vehicles (personal & family).
• Fantastic career development prospects with a large and long-established multi-franchise approved car dealer group in the region.
• Working hours are 8:30am to 5:30pm Monday to Friday.

Duties

• Meeting and greeting Service Customers and identifying their requirements.
• Taking Aftersales Department bookings.
• Workshop loading.
• Advising customers on any additional work that is required and gaining authorisation for that work.
• Upselling.

Specifications

• You will have previous working experience in Vehicle Parts.
• Experience within Motor Trade DMS systems.
• Confident in upselling.
• Full UK Driving Licence.

To apply for this Aftersales Advisor position, please forward your CV to Harry Thaxton-Woodcock quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency. If you are looking for a job within the Motor Trade, be sure to contact us today.