Aftermarket Services Manager

Samuel Frank; York and North Yorkshire; On-site; GBP 60,000 - 70,000; Full time

Job summary

A well-established engineering company in North Yorkshire is seeking an Aftermarket Services Manager. This leadership role involves managing site-based engineering activities and ensuring compliance with safety standards, while also overseeing after-sales services. The ideal candidate has strong communication skills and experience in commissioning machinery within heavy industries. The compensation includes a base salary of £60-70k, overtime, and a car allowance.

Benefits

30 days holiday

Enhanced pension scheme

Daily travel expense allowance

Car allowance (£4k/year)

Qualifications

• Experience in a heavy industrial environment (e.g. Mining, Oil & Gas).
• Full UK driving licence and willingness to travel.
• IOSH Managing Safety qualification is advantageous.

Responsibilities

• Manage site-based engineering activities, ensuring compliance with safety standards.
• Lead installation and commissioning activities.
• Supervise and develop site engineers and subcontractors.
• Act as the primary contact for customer site teams.
• Monitor project progress and prepare reports.

Skills

Experience of commissioning machinery and equipment

Managing site-based personnel

Communication skills

Understanding of safety compliance

Customer relation skills

Education

HND/HNC or equivalent in Mechanical or Electrical Engineering

Time-served apprenticeship in engineering

Job description

Aftermarket Services Manager - North Yorkshire - Electro-Mechanical Equipment

£60-70k + overtime + car allowance + 30 days holiday + enhanced pension scheme

Samuel Frank is recruiting for an experienced Aftermarket Services Manager for a well-established engineering business with a long history of delivering specialist machinery to the heavy industrial sector. The company provides design, manufacture, installation, commissioning and aftermarket services to customers across the UK.

Key Aspects of the Aftermarket Services Manager role

• This role is a key leadership position within UK operations, reporting to the Managing Director
• The Aftermarket Services Manager will take responsibility for managing site-based engineering activities, including installation, commissioning while ensuring compliance with safety standards
• The Aftermarket Services Manager will have first class communication skills, be approachable and have the charisma & credibility to articulate the benefits of additional spend to customers
• The role will include management of after-sales services and identification of opportunities to grow revenue
• Manage and coordinate site safety protocols, ensuring compliance
• Lead installation, commissioning and service delivery activities
• Supervise and develop site engineers and subcontractors, allocating tasks and monitoring performance
• Act as the primary point of contact for customer site teams
• Manage service orders, customer spares and the execution of the services portfolio
• Monitor project progress and prepare reports for senior management and clients
• Support the development of schedules and resource plans in coordination with project and engineering teams

Qualifications and Skills required for the successful Aftermarket Services Manager

• Experience of commissioning machinery and equipment in a heavy industrial environment (e.g. Mining, Oil & Gas, Power Generation, Steel Production or Rail).
• Proven experience managing site-based personnel and liaising with customer operational teams.
• Time-served apprenticeship in engineering technical support or service.
• HND/HNC or equivalent in Mechanical or Electrical Engineering, or a related field.
• Full UK driving licence and willingness to travel across the UK when required.
• IOSH Managing Safety qualification - nice to have, not essential.

Salary and Benefits

• £60-70,000 base salary, based on a 40-hour week.
• Generous overtime rates.
• Daily travel expense allowance.
• Car allowance (£4k/year).
• 30 days holiday plus additional accrual while on site.
• Enhanced pension scheme.

The site is commutable from places in North Yorkshire such as Darlington, Middlesborough, Bishop Auckland, Durham, Sedgefield, Hartlepool, Thirsk, Richmond, Yarm and Pickering.