After Sales Support

Adecco; Newcastle-under-Lyme; On-site; GBP 28,000 - 30,000; Full time

Job summary

A well-established business in Newcastle-under-Lyme is seeking an After Sales Support professional. In this role, you will reconnect with customers, manage inquiries, and support internal teams. The ideal candidate is organized, has strong communication skills, and seeks long-term career development. The position offers an annual salary between £28,000 and £30,000 in a supportive team environment.

Benefits

£28,000 - £30,000 annual salary

Monday to Friday schedule

Supportive and friendly team environment

Long-term career development opportunities

Qualifications

• Strong written and verbal communication skills are essential.
• Must possess a friendly, confident, and proactive approach.
• Excellent organizational skills and attention to detail are required.
• Comfortable using phones and managing multiple tasks is expected.
• Previous experience in customer service or sales support is needed.

Responsibilities

• Reconnect with previous or existing customers via phone and email.
• Handle customer service inquiries professionally and timely.
• Support internal teams with day-to-day administrative tasks.
• Maintain accurate records and update CRM systems.
• Provide exceptional service and follow-up on customer queries.

Skills

Strong written and verbal communication skills

Friendly

Confident

Proactive approach

Excellent organisational skills

Attention to detail

Customer service experience

Job description

Full-Time | Monday to Friday | Office-Based

An exciting opportunity has opened up for After Sales Support to join a well-established and growing business. If you're customer-focused, organised, and looking to build a long-term career, this could be the ideal next step for you.

Responsibilities

• Reconnect with previous or existing customers via phone and email
• Handle customer service enquiries in a professional and timely manner
• Support internal teams with day-to-day administrative tasks and coordination
• Maintain accurate records and update CRM systems
• Provide exceptional service and ensure thorough follow-up on customer queries

Qualifications

• Strong written and verbal communication skills
• Friendly, confident, and proactive approach
• Excellent organisational skills and attention to detail
• Comfortable using phones and managing multiple tasks
• Previous experience in customer service or sales support

Benefits

• £28,000 - £30,000 annual salary
• Monday to Friday schedule
• Supportive and friendly team environment
• Long-term career development opportunities

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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