After-Sales Quality & ERP Operations Specialist

FS.COM GmbH; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

A global technology company in Birmingham is looking for a qualified professional to engage in product quality testing and collaborate with the Quality Control department. Candidates should have a Bachelor's degree in a technical field and native proficiency in Chinese, alongside effective English communication skills. This role provides an attractive salary, supportive training, and opportunities for growth within a dynamic corporate environment.

Benefits

Attractive salary package

Intensive induction and continuous training

Challenging role for growth and development

Value- and growth-oriented business

Normal working hours: 40 hours per week

Qualifications

• Native-level proficiency in Chinese with effective communication in English.
• Strong, meticulous work attitude; high efficiency and responsibility.
• Excellent learning ability and problem-solving skills.

Responsibilities

• Perform after-sales and pre-sales product quality testing.
• Collaborate with the Quality Control department on product quality issues.
• Handle product change code for sales and after-sales orders.
• Execute packaging tasks and follow company SOP for standardized packaging.
• Perform other related tasks as assigned.

Skills

Hands-on skills

Problem analysis

Communication skills

Teamwork skills

Education

Bachelor's degree in a technical field (electronics, communications, optoelectronics, or computer science)

Job description

A global technology company in Birmingham is looking for a qualified professional to engage in product quality testing and collaborate with the Quality Control department. Candidates should have a Bachelor's degree in a technical field and native proficiency in Chinese, alongside effective English communication skills. This role provides an attractive salary, supportive training, and opportunities for growth within a dynamic corporate environment.