After-Sales Growth Lead

Spider Web Recruitment Ltd; King's Lynn and West Norfolk; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading food machinery supplier is seeking an After Sales Manager to enhance their service and parts business. The role, based in Snetterton, Norfolk, involves travelling across the UK, Ireland, and Scandinavia to ensure excellent customer experience and service delivery. The successful candidate will bring a proactive attitude, strong customer focus, and leadership potential. Benefits include a competitive salary of £40,000 – £55,000, 25 days holiday, and private medical care. A full UK driving licence is required.

Benefits

Competitive Salary

25 days holiday plus bank holidays

Company car

Private medical care through Vitality Health

3% employer pension contribution

Strong development and career progression opportunities

Qualifications

• Full UK driving licence is essential for this role.
• Proactive and entrepreneurial approach needed.
• High energy and responsiveness required.

Responsibilities

• Lead the growth and development of the service and parts business.
• Ensure outstanding customer experience and high-performance service delivery.
• Build strong customer and partner relationships.

Skills

Growth mindset

Problem-solving abilities

Customer focus

Leadership potential

CRM systems proficiency

Service ticketing tools proficiency

Tools

CRM systems

Service ticketing tools

Online ordering platforms

Job description

A leading food machinery supplier is seeking an After Sales Manager to enhance their service and parts business. The role, based in Snetterton, Norfolk, involves travelling across the UK, Ireland, and Scandinavia to ensure excellent customer experience and service delivery. The successful candidate will bring a proactive attitude, strong customer focus, and leadership potential. Benefits include a competitive salary of £40,000 – £55,000, 25 days holiday, and private medical care. A full UK driving licence is required.