After-Sales Growth Lead

Spider Web Recruitment Ltd; Cambridge; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading food machinery supplier is seeking an After Sales Manager to enhance service and parts offerings, ensuring exceptional customer experience. This full-time role involves relationship building and driving service performance, with responsibilities including overseeing service processes and identifying sales opportunities. The ideal candidate will demonstrate a proactive mindset, strong customer focus, and potential for leadership. Competitive salary ranging from £40,000 to £55,000 per annum, alongside benefits including a company car and private medical cover.

Benefits

Competitive Salary: £40,000 – £55,000

25 days holiday plus bank holidays

Company car

Private medical care through Vitality Health

3% employer pension contribution

Qualifications

• Full UK driving licence is essential.
• Strong customer focus with a passion for performance.
• Demonstrated leadership potential.

Responsibilities

• Lead growth and development of the company's service and parts business.
• Drive service performance and customer satisfaction.
• Build strong customer and partner relationships.

Skills

Customer relationship management

Proactive approach

Problem-solving

Sales-driven mindset

Performance-oriented

Tools

CRM systems

Service ticketing tools

Online ordering platforms

Job description

A leading food machinery supplier is seeking an After Sales Manager to enhance service and parts offerings, ensuring exceptional customer experience. This full-time role involves relationship building and driving service performance, with responsibilities including overseeing service processes and identifying sales opportunities. The ideal candidate will demonstrate a proactive mindset, strong customer focus, and potential for leadership. Competitive salary ranging from £40,000 to £55,000 per annum, alongside benefits including a company car and private medical cover.