Advocate

VoiceAbility; England; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading advocacy charity in the UK is looking for an Advocate to support individuals who need assistance in expressing their wishes and rights. You will work primarily in Wiltshire, visiting hospitals and care homes while also conducting administrative tasks from home. The successful candidate should have experience in welfare or health care and be passionate about making a difference. The role offers various benefits, including a good pension scheme and professional development support.

Benefits

28 days annual leave plus bank holidays

5% employer pension

Staff discount scheme

Employee Assistance programme

Home Working Allowance

Qualifications

• Experience working or volunteering in welfare support or health care is preferred.
• Ability to support individuals in decision-making processes.
• Creative approach to empower clients by explaining their options.

Responsibilities

• Meet clients in various locations to provide advocacy support.
• Ensure clients' wishes and needs are understood and met.
• Support clients in expressing their views and exercising rights.

Skills

Advocacy skills

Communication

Empathy

Education

Experience in welfare, social care, or support services

Job description

Overview

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility. We have an exciting opportunity for an Advocate to join our team in Wiltshire. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.

Benefits

• 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
• 5% employer pension & minimum 3% employee contribution
• Salary sacrifices pension scheme
• Separate Life Assurance Cover (equivalent of two times your annual salary)
• Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
• 24/7 Employee Assistance programme
• Access to remote counselling service
• Paid Disability Leave
• Paid compassionate Leave
• Home Working Allowance
• Support with continuous professional development
• Access to Clifton Strengths Coaching for development
• Personal Development Plans

How are staff supported to work remotely?

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. When you need to travel for work, expenses will be paid (mileage or public transport costs). VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates

Closing date for applications; 9am on 03 December 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB: If you don’t already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.