Advocacy Care CoordinatorBand 4

University Hospitals Dorset; Bournemouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A regional healthcare provider is seeking a nurse to join a multidisciplinary team at Royal Bournemouth Hospital. This role focuses on caring for patients with liver disease and complex needs, requiring NVQ Level 3 in health and social care management and strong communication skills. Responsibilities include coordinating patient care, conducting clinics, and advocating for vulnerable adults. The position offers an enriching experience in a supportive environment with a service-oriented approach.

Qualifications

• NVQ Level 3 in health and social care management or equivalent is essential.
• Experience working with patients who have liver disease and Hepatitis C.
• Ability to document care assessments and progress.

Responsibilities

• Coordinate test results for patients diagnosed with Hepatitis B, C or HIV.
• Deliver fibroscanning clinics at Bournemouth and Poole sites.
• Advocate for patients and engage with those having complex needs.

Skills

Experience working with complex needs patients

Excellent oral and written communication skills

IT skills: Windows, Word, Excel, PowerPoint

Care coordination and organisational skills

Advocacy for vulnerable adults

Education

NVQ Level 3 in health and social care management or equivalent

5 GCSEs including English & Maths or relevant experience

1st Level degree

Job description

Job Overview

An exciting opportunity has arisen to join an existing nurse led service within a multidisciplinary team based at Bournemouth Hospital but covering Upper Hampshire and Dorset that cares for patients with Liver Disease, including Hepatitis B and C and those experiencing Homelessness.

Location & Duration

Base Location: Royal Bournemouth Hospital. Interview date: 16th December. Secondment duration: 6 months.

Main duties

• Coordinate test results and ensure linkage to care and a smooth care pathway to treatment for any patient diagnosed with Hepatitis B, C or HIV through the project.
• Deliver fibroscanning clinics (with appropriate training) in the Bournemouth and Poole sites.
• Advocate for patients, coordinate care and effectively engage patients with complex needs within the Liver Nursing and Homeless Care team.

Person specification

Essential criteria

• NVQ Level 3 in health and social care management or equivalent.
• 5 GCSEs (to include English & Maths) or relevant experience.
• Experience working with patients who have complex needs, liver disease and Hepatitis C.
• Experience in healthcare settings (hospital, community or joint working with healthcare services).
• Face-to-face communication with patients.
• Experience working with vulnerable adults in a care coordinating, supporting, advisory or advocacy role.
• Ability to document care assessments and progress.
• IT skills: Windows, Word, Excel, PowerPoint.
• Knowledge of assessing and problem solving issues related to care planning.
• Excellent assessment, planning, care coordination and organisational skills.
• Excellent oral and written communication skills, ability to engage with and manage expectations of patients with complex needs.

Desirable criteria

• 1st Level degree, or working towards one.
• Understanding of hospital-based Hepatitis C procedures.
• Training and experience in fibroscanning, frailty assessment and calculations of FRAX and FIB4 scores.
• Experience accessing hospital IT systems, eCamis, EPR.

Technical skills & Competencies

• Documentation of care assessments and progress.
• Use of IT including Windows, Word, Excel, PowerPoint.
• Experience accessing hospital IT systems (eCamis, EPR).

Knowledge

• Knowledge of assessing and problem solving issues related to care planning.

Interpersonal skills

• Excellent assessment, planning, care coordination and organisational skills.
• Excellent oral and written communication skills.

Personal Attributes

• Flexible to the needs of the service and adaptable to unpredictable workloads.
• Warm, friendly manner.