Advice Caseworker Debt Specialist in Bradford)

Ad Warrior Ltd; Bradford; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A community service provider in Bradford is seeking an Advice Caseworker (Debt Specialist) to help individuals navigate financial challenges. You'll deliver debt advice, support clients with their income, and advocate for their needs. A driving licence and previous debt advice experience are required. This full-time, hybrid role offers flexibility and opportunities for development.

Benefits

Flexible working

Professional development opportunities

Qualifications

• Experience delivering debt advice and managing a caseload.
• Willingness to work towards becoming a Debt Relief Order Intermediary.
• Full UK driving licence and access to own transport.

Responsibilities

• Deliver specialist debt advice and income maximisation support.
• Provide triage assessments and advice at first contact.
• Liaise with creditors and advocate for clients.

Skills

Delivering debt advice

Communication skills

Negotiation skills

Time management

Professional development commitment

Education

CertMap qualification

Tools

Advice Pro

Job description

Advice Caseworker - Debt Specialist

Location: Bradford / Hybrid

Salary: Up to £28,957.50 per annum

Vacancy Type: Fixed Term Contract until March 2027 (With the possibility of an extension), Full Time

Closing Date: 8 th December 2025

Our client has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. They are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Their mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.

Are you passionate about making a difference in people's lives through expert debt advice and support?

Do you want to work for a values-driven organisation that puts compassion and dignity at the heart of its services?

The Role

They are seeking a dedicated Advice Caseworker (Debt Specialist) to join their team in Bradford. This is a fantastic opportunity to contribute to a vital community service, helping individuals and families navigate financial challenges and access the support they need.

As an Advice Caseworker, you will:

• Deliver specialist debt advice and income maximisation support.
• Provide triage assessments and advice at first contact, streamlining access to appropriate services.
• Work across outreach venues and via phone, offering guidance on benefits, housing, budgeting, and debt resolution.
• Liaise with creditors, produce financial statements, and advocate for clients.
• Maintain accurate case records using Advice Pro and contribute to service improvement under the BMDC Advice Contract.

Skills and Qualifications

Essential

• Experience delivering debt advice and managing a caseload.
• Strong communication and negotiation skills.
• Ability to work independently and manage time effectively.
• Willingness to work towards becoming a Debt Relief Order Intermediary if not already qualified.
• Commitment to continuous professional development.
• The successful candidate will be required to undergo an enhanced DBS check before commencing employment.

Desirable

• CertMap qualification or willingness to obtain it.
• Experience in benefit and housing advice.
• Knowledge of MaPS, FCA, and AQS regulatory frameworks.
• Ability to produce statistical reports and conduct case audits.

A full UK driving licence and access to your own transport is required.

Why Join Them?

You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. They offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.

https://svp.ciphr-irecruit.com/Applicants/vacancy/264/Advice-Caseworker---Debt-Specialist