Advice and Response Assistant Project Officer

The University of Manchester; Manchester; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading higher education institution in Manchester is seeking an Advice and Response Caseworker Assistant Project Officer focused on safeguarding, gender-based violence, and hate. The ideal candidate will support team functions and provide guidance to customers. This role offers a market-leading pension scheme, excellent employee health services, and exceptional annual leave entitlements. Hybrid work arrangements may be considered.

Benefits

Market leading Pension scheme

Excellent employee health and wellbeing services

Exceptional starting annual leave entitlement

Additional paid closure over the Christmas period

Local and national discounts at retailers

Qualifications

• Experience in a Higher Education environment.
• Proven ability to support the delivery of events and campaigns.

Responsibilities

• Support various functions across the Advice and Response team.
• Provide information, advice and guidance to customers.

Skills

Experience of providing advice and guidance to customers

Knowledge of safeguarding, gender-based violence, and hate

Job description

This is an exciting opportunity to join a well‑resourced team delivering high quality safeguarding support and solutions in a Higher Education environment. The Advice and Response Service provide holistic, trauma‑informed support to students who have experienced any form of safeguarding issue, gender‑based violence, harassment or hate. The team is made up of specialist caseworkers who provide confidential, practical, and emotional support to students.

The Advice and Response Caseworker Assistant Project Officer (Safeguarding, Gender‑Based Violence and Hate) role will be responsible for supporting various functions across the Advice and Response team, with a focus on providing information, advice and guidance to customers and supporting the delivery of events and campaigns with a focus on safeguarding, gender‑based violence and hate. Applicants will have experience of providing advice and guidance to customers, preferably within the areas of safeguarding, gender‑based violence and hate.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to [e-mail]. Any CV’s submitted by a recruitment agency will be considered a gift.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:
Name: Leanne Kirk
Email: [e-mail]
General enquiries: Email: [e-mail]
Technical support: https://jobseekersupport.jobtrain.co.uk/support/home
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.