Advice and Representation Project Manager

-; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A student union organization in Norwich is seeking a dedicated individual to manage advice services and support elected officers. The role involves fostering representation initiatives, ensuring compliance with regulations, and building partnerships within the community. Ideal candidates should be student-centered, possess effective communication skills, and have a desire to grow within the role. Interested candidates are encouraged to apply creatively as part of the application process.

Qualifications

• Desire to grow in the role.
• Ability to manage diverse needs of a student community.
• Knowledge of relevant legislation and policies.

Responsibilities

• Lead on representation initiatives to amplify student voices.
• Manage day-to-day operations of advice services.
• Support elected officers with projects related to Advice and Representation.
• Ensure compliance with legal and regulatory requirements.

Skills

Student-centered approach

Effective communication

Team leadership

Campaign organization

Job description

Job Description

Introduction

NASU is looking for someone who matches our values; wants to develop their skills; and understands the importance of putting students at the centre of the services we provide. Norwich Arts Students' Union has gone through an exciting development journey with this role playing key part of delivering our strategy. This post will be responsible for delivering the "Find your Voice" section of our Strategy. The post will provide support to our elected Presidents, as well as managing and delivering our advice service, and voice and representation work. A key part of this role will be to lead on the delivery of the SU's democratic functions, including our Full Time and Part Time Officer elections. The role will work closely with the SU's Managing Director to collaboratively build and maintain an excellent advice service for our members, as well as work closely with colleagues in the University's Quality Team.

We are proudly a developmental organisation and expect this post to be filled by someone who comes to us not fully formed but with a strong desire to grow in the role. You might be a full or part time officer at a Students' Union, already in a career staff role at an SU or from another sector entirely. We are much more interested in your values and work ethic than we are your experience and would encourage applications from anyone who thinks that we're an organisation that speaks to them.

Management of Advice Services

• Look after the day-to-day operations of NASU's advice services, including drop-in sessions, appointments, and online support channels.
• Ensure that our advice services are inclusive, accessible, responsive, and tailored to meet the diverse needs of our student community.

Representation Initiatives

• Lead on representation initiatives aiming to amplify student voices.
• Work closely with elected student reps and academic staff to advocate for positive change on issues affecting students' academic and non-academic experiences.
• Organise campaigns, events, and forums to facilitate conversation and collaboration between students, staff, and stakeholders.

Support for elected Officers

• Provide support for elected full time officers on projects that relate to Advice and Representation
• Be the main provider of support for some of our elected part-time officers

Democratic Functions

• Provides administrative support for the SU's representative bodies
• Project manages all our elections for our elected officers and reps

Team Leadership and Development

• Line Management of some Student Staff with an emphasis on developing their skills and competencies. (Which roles the student staff this role manages will change on a yearly basis based on the needs of the organisation)
• Foster a positive and inclusive team culture that prioritises collaboration, innovation, and student-centeredness.

Policy and Compliance

• Stay informed about relevant legislation, policies, and best practices related to student welfare, representation, and advocacy.
• Ensure that NASU's advice services and representation initiatives comply with legal and regulatory requirements, as well as institutional policies.

Partnership and Stakeholder Engagement

• Build and maintain effective partnerships with university departments, student organisations, community agencies, and other stakeholders.
• Collaborate with external partners to expand the range of support services available to NUA students and enhance their overall well-being.

Applying

Interested candidates should fill out the application form for the role which can be found on our website https://www.norwichsu.co.uk/your-union/we-are-hiring.

The application asks for some details about you and asks you to answer 6 questions. In the application form we have left space for you to write your answer or alternatively link to an alternative way of answering the questions. This could be a video, a drawing, a slide in a presentation or anything that suits your communication style. One of our values is being creatively centred and we want to open the door to people applying for this role in a way that shows their authentic selves.

Once your form is complete, please email it to [e-mail] along with your CV.

If you would find a conversation about the role useful you can reach out to our Managing Director, Arran ([e-mail]), to book in a teams or phone call.